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Supreme Court of India

M/S ARIF AZIM CO. LTD.versusM/S APTECH LTD.

Citation
2024 INSC 155
Decided
1 March 2024
Disposal
Case Allowed

Holding

A Section 11(6) application is subject to Article 137 of the Limitation Act, 1963, with a three‑year limitation period commencing from the expiry of the 30‑day period after a valid notice invoking arbitration, and the present petition is not barred by limitation nor are the underlying claims dead.

Summary

The petitioners, an Afghan franchisee, sought appointment of a sole arbitrator under Section 11(6) of the Arbitration and Conciliation Act, 1996 to resolve disputes over royalty payments and renewal of franchise agreements with the respondent. The key issues were whether the Limitation Act, 1963 applied to a Section 11(6) application, when the right to apply accrued, and whether the court could refuse reference where the underlying claims were time‑barred. The Court held that Article 137 of the Limitation Act applies to Section 11(6) petitions, with a three‑year limitation period starting from the expiry of the 30‑day period after a valid notice invoking arbitration. The notice was served on 29‑Nov‑2022, the limitation clock started on 28‑Dec‑2022, and the petition filed on 19‑Apr‑2023 fell within the period. The Court also found that the substantive claims were not ex‑facie dead, as the cause of action crystallised on 28‑Mar‑2018 and, after accounting for the COVID‑19 exclusion period, the limitation had not expired. Consequently, the petition was allowed and a sole arbitrator was appointed.

Issues considered

  • Whether the Limitation Act, 1963 is applicable to an application for appointment of an arbitrator under Section 11(6) of the Arbitration and Conciliation Act, 1996, and if so, whether the present petition is barred by limitation.
  • When does the right to apply under Section 11(6) accrue?
  • Whether the court may refuse to make a reference under Section 11 of the Arbitration and Conciliation Act, 1996 where the claims are ex‑facie and hopelessly time‑barred.

Legislation cited

Subjects

LimitationFranchise agreementsLimitation Act applicability to arbitration proceedingsClaims ex-facie and hopelessly time-barredPetition not barred by limitationCause of action

Judgment

                  [2024] 3 S.C.R. 73 : 2024 INSC 155

                          M/S Arif Azim Co. Ltd.
                                    v.
                            M/S Aptech Ltd.
                     (Arbitration Petition No. 29 of 2023)
                                 01 March 2024
    [Dr. Dhananjaya Y. Chandrachud, CJI, J.B. Pardiwala*
                    and Manoj Misra, JJ.]

                            Issue for Consideration
       Whether the Limitation Act, 1963 is applicable to an application for
       appointment of arbitrator u/s.11(6), Arbitration and Conciliation Act,
       1996; if yes, whether the present petition is barred by limitation;
       when does the right to apply u/s.11(6) accrues; whether the court
       may refuse to make a reference u/s.11 of the Arbitration and
       Conciliation Act, 1996 where the claims are ex-facie and hopelessly
       time-barred.

                                   Headnotes
       Arbitration and Conciliation Act, 1996 – s.11(6) – Limitation
       Act, 1963 – Article 137 – Applicability – Three franchise
       agreements entered into between parties in 2013 – As per the
       agreements, the petitioner-a company based in Afghanistan,
       as the franchisee, was granted a non-exclusive license, by
       the respondent to establish and operate businesses under
       three trade names – Proposals were invited by the Indian
       Council for Cultural Relations (ICCR), for the execution of a
       short-term course – Proposal of the respondent accepted –
       Course executed by the petitioner at its centre in Kabul from
       February to April, 2017 – Disputes arose between the parties in
       relation to the renewal and payment of royalties for all the three
       franchise agreements – Respondent issued recovery notice
       for non-payment of royalty/renewal fees in 2018 – Petitioner
       informed the respondent of its decision to not renew two
       franchise agreements – In 2021, after a gap of around three
       years, the petitioner again took up the issue of non-payment
       of dues for the ICCR project with the respondent – Petitioner
       invoked a pre-institution mediation in 2022 however, upon
       failure thereof, it sent notice for invocation of arbitration to
       the respondent – Respondent replied denying the claims

* Author
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      stating that notwithstanding the merits, the claims were barred
      by limitation – Petitioner filed petition u/s.11(6) filed for the
      appointment of an arbitrator:
      Held: There is no doubt as to the applicability of the Limitation
      Act, 1963 to arbitration proceedings in general and that of Article
      137 of the Limitation Act, 1963 to a petition u/s.11(6) in particular
      – As is evident from Article 137, the limitation period for making
      an application u/s.11(6) is three years from the date when the
      right to apply accrues – Limitation period for filing an application
      seeking appointment of arbitrator commences only after a valid
      notice invoking arbitration has been issued by one of the parties
      to the other party and there has been either a failure or refusal
      on part of the other party to make an appointment as per the
      appointment procedure agreed upon between the parties – The
      request for appointment of an arbitrator was first made by the
      petitioner vide notice dtd. 24.11.2022 and a time of one month from
      the date of receipt of notice was given to the respondent to comply
      with the said notice – Notice was delivered to the respondent on
      29.11.2022 – Hence, the said period of one month from the date
      of receipt came to an end on 28.12.2022 – Thus, it is only from
      this day that the clock of limitation for filing the present petition
      would start to tick – The present petition was filed by the petitioner
      on 19.04.2023, well within the time period of 3 years provided by
      Article 137 – Thus, the present petition u/s.11(6) cannot be said
      to be barred by limitation – Further, the notice invoking arbitration
      was received by the respondent on 29.11.2022, which is within
      the three-year period from the date on which the cause of action
      for the claim had arisen – Thus, it cannot be said that the claims
      sought to be raised by the petitioner are ex-facie time-barred or
      dead claims on the date of the commencement of arbitration –
      Petition allowed, sole arbitrator appointed.[Paras 50-52, 62, 88, 92]
      Arbitration and Conciliation Act, 1996 – s.11(6) – Petition
      under, issue of limitation – Courts to satisfy themselves on
      two aspects by employing a two-pronged test:
      Held: While considering the issue of limitation in relation to a petition
      u/s.11(6), the courts should satisfy themselves on two aspects by
      employing a two-pronged test – first, whether the petition u/s.11(6)
      is barred by limitation; and secondly, whether the claims sought
      to be arbitrated are ex-facie dead claims and are thus barred by
      limitation on the date of commencement of arbitration proceedings
[2024] 3 S.C.R.                                                              75

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     – If either of these issues are answered against the party seeking
     referral of disputes to arbitration, the court may refuse to appoint
     an arbitral tribunal. [Para 89]
     Arbitration and Conciliation Act, 1996 – s.11(6) – Ascertaining
     the relevant point in time when the limitation period for making
     a s.11(6) application would begin – Hohfeld’s analysis of jural
     relations – Discussed.
     Arbitration and Conciliation Act, 1996 – s.11(6) – Application
     for appointment of arbitrator u/s.11(6) – Categories of issues
     – “jurisdictional issues/objections”; “admissibility issues/
     objections”:
     Held: Issues pertaining to the power and authority of the arbitrators
     to hear and decide a case are referred to as the “jurisdictional
     issues/objections” – Objections to the competence of arbitrators
     to adjudicate a dispute, existence/validity of arbitration agreement,
     absence of consent of the parties to submit the disputes to
     arbitration, dispute falling out of the scope of the arbitration
     agreement are some examples of jurisdictional or maintainability
     issues – The second category referred to as the “admissibility is-
     sues/objections” is of those issues which are related to the nature
     of the claim and include challenges to procedural requirements,
     viz. a mandatory requirement for pre-reference mediation; claim or
     a part thereof being barred by limitation, etc. – Although, limitation
     is an admissibility issue, yet it is the duty of the courts to prima-
     facie examine and reject non-arbitrable or dead claims, so as to
     protect the other party from being drawn into a time-consuming
     and costly arbitration process. [Paras 64, 65]
     Arbitration – Cause of action – When arises – Notice for
     invocation of arbitration issued by the petitioner within three
     years from the date of accrual of cause of action, claims not
     ex-facie dead or time-barred on the date of commencement
     of the arbitration proceedings:
     Held: Mere failure to pay may not give rise to a cause of action
     – However, once the applicant has asserted its claim and the
     respondent has either denied such claim or failed to reply to it,
     the cause of action will arise after such denial or failure – In the
     present case, the petitioner alleged that the respondent received
     the payment for the course from the ICCR on 03.10.2017 –
     However, the perusal of the communication exchanged between
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      the parties indicates that it was only on 28.03.2018 that the right
      of the petitioner to bring a claim against the respondent could
      be said to have been crystallised – Petitioner completed the
      course sometime in April and a letter to this effect was issued
      on 30.07.2017 by the EOI, Kabul – Allegedly, the ICCR made
      payment to the respondent on 03.10.2017 – However, the right
      of the petitioner to raise the claim could only be said to have
      accrued after the petitioner made a positive assertion in March,
      2018 which was denied by the respondent vide email dated
      28.03.2018 – Another reminder through email was given by
      the petitioner on 29.12.2018, however, mere giving reminders
      and sending of letters would not extend the cause of action
      any further from 28.03.2018 on which date the rights of the
      petitioner could be said to have been crystallised – Thus, in
      ordinary circumstances, the limitation period available to the
      petitioner for raising a claim would have come to an end after
      an expiry of three years, that is, on 27.03.2021 – However, in
      March 2020, in view of deadly Covid-19 pandemic, this Court
      directed the period commencing from 15.03.2020 to be excluded
      for the purposes of computation of limitation – As a result, the
      period from 15.03.2020 to 28.02.2022 was finally determined to
      be excluded for the computation of limitation – It was provided
      that the balance period of limitation as available on 15.03.2020
      would become available from 01.03.2022 – The effect of the
      said order of this Court in the facts of the present case is that
      the balance limitation left on 15.03.2020 would become available
      w.e.f. 01.03.2022 – The balance period of limitation remaining on
      15.03.2020 can be calculated by computing the number of days
      be-tween 15.03.2020 and 27.03.2021, which is the day when
      the limitation period would have come to an end under ordinary
      circumstances – The balance period thus comes to 1 year 13
      days which became available to the petitioner from 01.03.2022,
      thereby meaning that the limitation period available to the petitioner
      for invoking arbitration proceedings would have come to an end
      on 13.03.2023 – Notice for invocation of arbitration having been
      issued by the petitioner within three years from the date of accrual
      of cause of action, the claims cannot be said to be ex-facie dead
      or time-barred on the date of commence-ment of the arbitration
      proceedings. [Paras 77, 81, 82, 84 and 91]
      Arbitration and Conciliation Act, 1996 – s.21 – Commencement
      of arbitral proceedings:
[2024] 3 S.C.R.                                                              77

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     Held: s.21 provides that the arbitral proceedings in relation to a
     dispute commence when a notice invoking arbitration is sent by
     the claimant to the other party. [Para 85]
     Arbitration and Conciliation Act, 1996 – s.11(6) – Limitation Act,
     1963 – Article 137 – Applicability of Article 137 to applications
     u/s.11(6), a result of legislative vacuum – Parliament should
     consider bringing an amendment to the Act, 1996 prescribing
     a specific period of limitation:
     Held: Applicability of Article 137 to applications u/s.11(6), a result
     of legislative vacuum as there is no statutory prescription regarding
     the time limit – Period of three years is an unduly long period
     for filing an application u/s.11 of the Act, 1996 and goes against
     the very spirit of the Act, 1996 which provides for expeditious
     resolution of commercial disputes within a time-bound manner –
     Various amendments to the Act, 1996 have been made over the
     years to ensure that arbitration proceedings are conducted and
     concluded expeditiously – Parliament should consider bringing
     an amendment to the Act, 1996 prescribing a specific period of
     limitation within which a party may move the court for making an
     application for appointment of arbitrators u/s.11 of the Act, 1996.
     [Para 94]
     Maxims – “Vigilantibus non dormientibus jura subveniunt”
     – Discussed.

                              Case Law Cited
           M/s B and T AG v. Ministry of Defence, [2023] 7 SCR
           599 : 2023 SCC OnLine SC 657 – held inapplicable.
           SBP & Co. v. Patel Engineering Ltd. and Another, [2005]
           Suppl. 4 SCR 688 : (2005) 8 SCC 618 – followed.
           Geo Miller and Company Private Limited v. Chairman,
           Rajasthan Vidyut Utpadan Nigam Limited, [2019] 11
           SCR 1108 : (2020) 14 SCC 643; Bharat Sanchar Nigam
           Limited & Another v. Nortel Networks India Private
           Limited, [2021] 2 SCR 644 : (2021) 5 SCC 738; Utkal
           Commercial Corporation v. Central Coal Fields Ltd.,
           [1999] 1 SCR 166 : (1999) 2 SCC 571; Secunderabad
           Cantonment Board v. B. Rama-chandraiah & Sons,
           [2021] 3 SCR 68 : (2021) 5 SCC 705; Vidya Drolia and
           Others v. Durga Trading Corporation, [2020] 11 SCR
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           1001 : (2021) 2 SCC 1; NTPC Ltd. v. SPML Infra Ltd,
           [2023] 2 SCR 846 : (2023) 9 SCC 385; Major (Retd.)
           Inder Singh Rekhi v. Delhi Development Authority, [1988]
           3 SCR 351 : (1988) 2 SCC 338; Prakash Corporates
           v. Dee Vee Projects Ltd., [2022] 8 SCR 889 : (2022)
           5 SCC 112; Milkfood Ltd. v. GMC Ice Cream (P) Ltd,
           [2004] 3 SCR 854 : (2004) 7 SCC 288 – relied on.
           Swissbourgh Diamond Mines (Pty) Ltd. v. Kingdom of
           Lesotho: (2019) 1 SLR 263 – referred to.

                       Books and Periodicals Cited
           International Commercial Arbitration, Wolters Kluwer,
           3rd Edition, pp. 2873-2875, Gary B. Born; O.P. Malhotra
           in The Law & Practice of Arbitration and Conciliation,
           3rd Edition, pp. 688-689; Dr. P.C. Mar-kanda in
           Law Pertaining to Arbitration and Conciliation, 9th
           Edition, LexisNexis, pp. 550-551; Mustiu and Boyd’s
           Commercial Arbitration (1982 Ed., pp. 436) – referred
           to.

                                 List of Acts
      Arbitration and Conciliation Act, 1996

                              List of Keywords
      Limitation; Franchise agreements; Limitation Act applicability to
      arbitration proceedings; Claims ex-facie and hopelessly time-barred;
      Petition not barred by limitation; Cause of action.

                             Case Arising From
      CIVIL ORIGINAL JURISDICTION : Arbitration Petition No.29 of 2023
      Petition under Section 11(6) of the Arbitration and Conciliation Act,
      1996
                          Appearances for Parties
      R. Sathish, Rajesh Kumar, Mohan Das Kk, Mathen Joseph, Mrs. S.
      Geetha, Advs. for the Petitioner.
      Rana Mukherjee, Sr. Adv., K.V. Balakrishnan, K.V. Mohan, R.K.
      Raghavan, Devesh Kumar Khanduri, Ms. Oindrila Sen, Advs. for
      the Respondent.
[2024] 3 S.C.R.                                                                                     79

                       M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


                       Judgment / Order of the Supreme Court

                                                 Judgment
       J. B. Pardiwala, J.
       For the convenience of exposition, this judgment is divided into the
       following parts: -
                                                    INDEX*


       A.      FACTUAL MATRIX ................................................................ 2
       B.      SUBMISSIONS ON BEHALF OF THE PETITIONER ........15
       C.      SUBMISSIONS ON BEHALF OF THE RESPONDENT ......18
       D.      ANALYSIS ...........................................................................21
               i.      Issue No. 1: Whether the Limitation Act, 1963 is
                       applicable to an application for appointment of
                       arbitrator under Section 11(6) of the Arbitration and
                       Conciliation Act, 1996? If yes, whether the present
                       petition is barred by limitation? ..............................22
                       a.     When does the right to apply under Section 11(6)
                              accrue? ................................................................27
               ii.     Issue No. 2: Whether the court may refuse to make
                       a reference under Section 11 of the Arbitration and
                       Conciliation Act, 1996 where the claims are ex-facie
                       and hopelessly time-barred? ....................................36
                       a.     Jurisdiction versus Admissibility ..........................37
                       b.     When does the Cause of Action arise? ..............47
                       c.     When is Arbitration deemed to have commenced?..54
       E.      CONCLUSION .....................................................................56

1.     This is a petition under Section 11(6) of the Arbitration and Conciliation
       Act, 1996 (for short, “the Act, 1996”) filed at the instance of a
       company based in Kabul, Afghanistan and engaged in the business of
* Ed Note : Pagination in index as per original judgment.
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      providing training to desirous students in computer education, English
      language, information technology, etc. praying for the appointment of
      an arbitrator for the adjudication of disputes and claims arising from
      the Contract dated 21.03.2013 entered into between the petitioner
      and the respondent.
      A.     FACTUAL MATRIX
2.    The petitioner, M/s Arif Azim Co. Ltd., is a company based in
      Afghanistan, having its registered office at 1st Floor, Zarnigar Hotel,
      Mohammed Jan Khan Watt, Kabul, Afghanistan and is engaged in
      the business of providing training in computer education, information
      technology, English language, etc.
3.    The respondent, M/s Aptech Limited, is a company having its
      registered office at Aptech House, A-65, MIDC Marol, Andheri (E),
      Mumbai – 400093, Maharashtra, India and is engaged in the business
      of providing training and education in information technology through
      its network in India and abroad.
4.    On 21.03.2013, three separate franchise agreements were entered
      into between petitioner/franchisee and the respondent/franchisor. As
      per the terms of the said agreements, the petitioner, as the franchisee,
      was granted a non-exclusive license, by the respondent to establish
      and operate businesses under the following trade names:
      I.     Aptech English Language Academy (for short, “AELA”)
      II.    Aptech Computer Education (for short, “ACE”)
      III.   Aptech Hardware and Networking Academy (for short, “AHNA”)
5.    The dispute in the present case pertains to the agreement entered
      into between the parties for the AELA. A perusal of the recitals of
      the said agreement reveals that the respondent company has the
      expertise in imparting training in information technology and had
      developed content and established programs for training in computer-
      based information. The programs developed by the respondent under
      the brand name AELA included the recurring use of trade names,
      trademarks, advertising and publicity, distinctive style and character
      of premises and furnishings, support and placement program for
      students, etc. The petitioner, desirous of establishing a centre for
      providing training in information technology in the courses conducted
      by the respondent with a view to train and educate students to enable
[2024] 3 S.C.R.                                                             81

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     them to appear and qualify in the said courses, had approached the
     respondent as a result of which the franchise agreements for AELA,
     ACE and AHNA were entered into between the parties.
6.   The relevant clauses of the AELA franchise agreement are reproduced
     hereinbelow:
           “1. GRANT OF LICENSE
           1.01 The Franchisor hereby grants to the Franchisee for the
           duration of the term and upon the terms of this Agreement,
           an non-exclusive Licence (“the Licence”) to establish and
           operate in the Territory, a business under the Trade Name
           “APTECH ENGLISH LEARNING ACADEMY” in accordance
           with the PROGRAM, on the terms and conditions hereinafter
           set forth (“the Licensed Business”), from the designated
           training centre located at First Floor, Zarnigar Hotel,
           Mohammad Jan Khan Watt, Kabul, Afghanistan (hereinafter
           the center)) set up in the designated territory, unless
           revoked otherwise by the Franchisor. The Franchisor shall
           Licence to the Franchisee use of the Trade Name in the
           said territory for the purpose of running the said center.
           The Franchisee shall conduct only those courses as are
           mentioned in Schedule 2. The Franchisee shall be required
           to obtain the prior written permission of the Franchisor, if so
           directed by the Franchisor before commencing the licensed
           business from the said centre. However in respect of any
           additional training centers in the designated territory for
           carrying out the Licensed Business, the Franchisee shall
           be required to obtain such written permissions from the
           Franchisor from time to time.
                xxx				xxx				xxx
           3. APPOINTMENT
           Subject to the terms and conditions of this agreement the
           Franchisor appoints the franchisee as an independent
           non-exclusive partner with the right to market and train
           learners in the territory outlined in Schedule 1.
           Each party is acting as an independent contractor and
           not as an agent, partner or joint venture with the other
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      party for any purpose. The franchisee shall bear all costs
      relating to the marketing and promotion of the courses as
      outlined in Schedule 2.
           xxx				xxx				xxx
      8. PAYMENTS AND PAYMENT PROCEDURE
      8.01 In consideration of the Franchisor agreeing to
      grant the licence for the licensed business, in favour
      of the Franchisee for a period as mentioned in Clause
      2 above and for the use of the technical Know- how,
      trade marks, trade names, service marks and logos of
      the Franchisor in relation to its business of computer
      education and the association of the Franchisee with the
      reputation and goodwill of the Franchisor, the Franchisee
      agrees to pay to the Franchisor a Non refundable sum
      of US$ 30,000 (US Dollars Thirty Thousand only) as
      initial lumpsum fees.
      8.02 If the Franchisee fails to pay the aforesaid lumpsum
      fees within the aforesaid period, the Franchisor shall be
      entitled to terminate this Agreement with immediate effect
      and shall have the right to forfeit the fees, if any, already
      paid by the Franchisee.
      8.03 Additionally, in consideration of the License and other
      rights granted, and assistance agreed to be provided
      hereunder, the Franchisee shall pay to the Franchisor
      recurring royalty fees as under.
      I.   The recurring royalty payment shall be on the gross
           collection, to be paid as given below:
           ●     10% of the gross collections received in the
                 1st Year.
           ●     10% of the gross collections received in the
                 2nd year.
           ●     12.5% of the gross collections received in the
                 3rd Year.
           ●     15% of the gross collections received in the
                 4th year.
[2024] 3 S.C.R.                                                               83

                  M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


                  ●    17.5% of the gross collections received in the
                       5th year.
                  Gross collections means the total gross collections,
                  which have accrued to the Franchisee (irrespective of
                  whether realized or not) from the conduct of licensed
                  business of Aptech in the designated territory.
                  Amounts payable as Recurring Franchisee Fees will
                  be remitted on or before 10th of the subsequent month
                  for the preceding calendar month e.g. Recurring
                  Franchisee Fees for the gross collections received
                  during the period 1st April to 30th April will be remitted
                  on or before May 10th
                  Such recurring payments shall be made on monthly
                  basis accompanied by the statement of course fees
                  for each Course for the relevant month and also for
                  the total period for which Franchisee’s financial year
                  relates. The Franchisee shall use a format supplied
                  by the Franchisor for such statements duly supported
                  with requisite documentation.
           II.    All the payments to be made by the Franchisee to the
                  Franchisor shall be by way of Telegraphic Transfer
                  / Demand Draft.
           III.   Any and all statutory tax on the payment as above
                  as per local laws, any other taxes, incidental taxes,
                  incremental taxes, duties or any other charges
                  whether statutory or otherwise in respect of the
                  payments to the Franchisor shall be borne and paid
                  by the Franchisee alone during the term of this
                  agreement.
           IV.    In case the payments under this agreement are
                  not received by the due date the Franchisor shall
                  be entitled to levy monthly compound interest @
                  24% p.a. on such late payments notwithstanding
                  the other remedies available under the laws of
                  the land.
                  xxx				xxx				xxx
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      12. RENEWAL
      Not less than one hundred eighty days before the expiry
      of this Agreement (whether or not it has previously
      been renewed under the provisions of this Clause) the
      Franchisee may apply to the Franchisor for renewal of
      this Agreement for further period(s). Provided that the
      Franchisee has complied fully with the terms and conditions
      of this Agreement, the Franchisor shall have option to
      renew this Agreement on the terms and conditions for
      such mutually agreed period. However in case the renewal
      documents and renewal fees are not received in time
      as stipulated by the Franchisor, the Franchisor has the
      absolute right to charge monthly compound interest @
      24% p.a. on the late renewal fees from the due date of
      such payment, notwithstanding the right to terminate the
      renewal of this agreement.
      13. FORCE MAJEURE
      Neither party to this agreement shall be liable for any
      failure or delay to perform any of its obligations under
      this agreement if the performance is prevented, hindered
      or delayed by a Force Majeure Event which is beyond
      reasonable control of either party and in such a case its
      obligations shall be suspended for so long as the Force
      Majeure event continues. Each party shall promptly inform
      the other in writing of the existence of a Force Majeure Event
      and shall consult together to find a mutually acceptable
      solution. “Force Majeure Even” means any event due
      to any cause beyond reasonable control of parties to
      this agreement viz. unavailability of any communication
      systems, breach or virus in the processes, fire, storm,
      earthquake, Flood. Explosion, Act of God, Civil commotion,
      strikes, or industrial action of any kind, riots, rebellion,
      war wreck, epidemic failure, statutory laws, regulations or
      other Government action, computer hacking, unauthorized
      access to computer data, etc.
      The affected party shall promptly upon the occurrence of
      any such cause so inform the other party in writing and
      thereafter such party shall use reasonable endeavors to
[2024] 3 S.C.R.                                                          85

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           comply with the terms of this Agreement as fully and as
           promptly as possible.
                xxx				xxx				xxx
           17. STATUS OF AGREEMENT
           17.01 Nothing in this Agreement shall constitute a
           partnership between the parties hereto or constitute the
           Franchisee an agent of the Franchisor for any purpose
           whatsoever and the Franchisee shall have no authority
           or power to bind the Franchisor or to pledge its credit.
           17.02 This Agreement shall not be deemed to confer
           any right on the Franchisee and the license granted by
           this Agreement shall be personal to the Franchisee only
           and shall not be capable of being or be assigned by the
           Franchisee to any other person.
           17.03 This Agreement shall in no way create a contractual
           relationship between the students and the Franchisor and
           the Franchisee shall, at all times, be wholly liable and
           responsible for any claims related to and arising out of
           the Licensed Business and the conduct of the Courses.
           The Franchisee undertakes to ensure that the students
           are made aware at the time of enrolling in the Course
           that Franchisee is entirely responsible for the conduct of
           the Courses and, that the students shall have no claim
           whatsoever against the Franchisor.
                xxx				xxx				xxx
           21. ARBITRATION AND GOVERNING LAWS
           In the event of any dispute or difference arising between
           the parties hereto, including the events of termination,
           the same shall be settled through conciliation between
           the parties. In the event the parties are unable to arrive
           at a settlement, the matter will be referred to arbitration.
           The party raising the dispute shall serve a notice upon
           the other party advising that a dispute or difference has
           arisen and nominate on that notice its own arbitrator.
           The party receiving the notice shall, within 30 days after
           receiving such notice, nominate its arbitrator by advising
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           the party raising the dispute and the name of the arbitrator
           appointed by the other party. The arbitrators so appointed
           shall appoint a third arbitrator. The award of the majority
           arbitrators shall be final, conclusive and binding upon the
           parties hereto. The venue of arbitration shall be MUMBAI
           and the arbitration proceedings shall be conducted in
           accordance with the UNCITRAL Model Rules. If arbitration
           process fails both the parties shall submit to the jurisdiction
           of the Mumbai courts.
           22. This Agreement shall be construed in accordance with
           and governed by the Indian laws.”
7.    Pursuant to the signing of the aforesaid agreement, proposals were
      invited by the Indian Council for Cultural Relations, Azad Bhavan,
      Indraprastha Estate, New Delhi – 110002 (for short, “the ICCR”) in
      2016 for the execution of a short-term course for training in English
      for students from Afghanistan who were selected to pursue degree
      courses in Indian Universities in the academic year 2017-18 under
      the scholarship scheme of the Government of India (for short, “the
      course”). The proposal of the respondent was accepted by the
      ICCR vide Sanction Order No. SSSAN-2017-18 dated 10.10.2016.
      The sanction order prescribed the schedule for the conduct of the
      course, submission of progress report to the Embassy of India in
      Kabul (for short, “EOI, Kabul”) etc. and also approved the training
      fees at Rs 5,000/- + service tax per student per month. The order
      also stipulated that the payments for the course would be released to
      the respondent by the ICCR at the end of every month after getting
      an endorsement from the EOI, Kabul.
8.    After securing the aforesaid sanction order, the respondent vide email
      dated 17.10.2016 addressed to the petitioner Company informed
      about the sanction order and stated that the respondent would speak
      to the petitioner for the implementation of the said order once the
      expectations of the ICCR for the course were understood.
9.    Subsequently, a series of emails were exchanged between
      the petitioner and the respondent regarding the details of the
      course including the syllabus, learning outcomes, class schedule,
      qualifications, salary and number of trainers, etc.
10. The EOI, Kabul vide email dated 24.12.2016, informed the petitioner
    that although the applications of Afghan students were already sent
[2024] 3 S.C.R.                                                           87

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     to the Indian Universities, yet the Universities had not started granting
     admissions to them and thus it was suggested by the ICCR that the
     course should begin from the last week of January/ First week of
     February, 2017.
11. The course was executed by the petitioner at its centre in Kabul
    from February to April, 2017 for 440 Afghan students. The same was
    certified by the EOI, Kabul vide its letter no. KAB/327/05/2016-17
    dated 30.07.2017.
12. Vide letters dated 04.08.2017 and 14.08.2017 respectively addressed
    to the EOI, Kabul, the program director for the ICCR requested for
    month-wise details/number of students who attended the course so
    as to process the payments for the course to the respondent.
13. Meanwhile disputes arose between the parties in relation to
    the renewal and payment of royalties for all the three franchise
    agreements entered into by the parties in March, 2013. Vide email
    dated 20.03.2018 addressed to the petitioner, the respondent issued
    a recovery notice for non-payment of royalty/renewal fees. The email
    stated that due to the non-payment of outstanding royalty, the portal
    operations for AELA and ACE would be shut by 21.03.2018 and by
    the month-end for the AHNA portal.
14. The petitioner replied to the aforesaid recovery notice vide email
    dated 23.03.2018, however the contents of the same have not been
    placed on record. The respondent replied to the reply email of the
    petitioner vide email dated 27.03.2018 stating that despite having
    sent the invoices for pending royalties, nothing had been received
    by the respondent. Responding to the issue of non-payment for the
    course conducted by the petitioner, the respondent stated in the
    said email that they had not received the full amount from the ICCR,
    which had officially held back 22% of the payment for deductions of
    quality. The respondent also called upon the petitioner to urgently
    address, inter-alia, the issue of renewal of the franchise agreements.
15. Responding to the above referred email on the very same day, i.e.,
    27.03.2018, the petitioner stated that it had hired 7 Indian and 4
    local English trainers for executing the course and since the course
    had been executed in Afghanistan, it was entitled to receive 90% of
    the payments received by the respondent from Aptech India. The
    petitioner further requested the respondent to share the details of
    the amount received from the ICCR after the 22% deduction to
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      enable them to make the calculations and finalise the payment
      accordingly.
16. The respondent vide an email dated 28.03.2018 replied to the above
    email of the petitioner stating that it had received only 61.5% of the
    claimed amount from the ICCR after quality and TDS deductions.
    The respondent further mentioned that it was entitled to 15% royalty
    as opposed to the 10% stated by the petitioner and that it had
    incurred some incidental expenses for the project. The respondent
    also stressed on the issue of payment of outstanding royalty and
    renewal, calling upon the petitioner to address them first.
17. The petitioner replied to the above email on the same day disputing
    the percentage of royalty fee to which the respondent was entitled.
    The petitioner further stated that it had no issues regarding the
    quality deductions made by the ICCR, however it needed to know
    the exact amount disbursed by the ICCR to the respondent so that
    it could calculate its share from the same and adjust them towards
    the pending dues.
18. From the email exchanges placed on record, it is clear that the
    discussions regarding the non-payment of the amount received from
    the ICCR came to a halt between the parties on 28.03.2018, however
    the discussions regarding the renewal of the agreements continued.
    Finally, on 23.04.2018, the petitioner informed the respondent of its
    decision to not renew the franchise agreements for the ACE and AELA
    in light of the dispute regarding the payment for the course executed by
    the petitioner. However, the agreement for AHNA was renewed and the
    respondent acknowledged the same vide an email on the same day.
19. After about nine months, the petitioner once again sent an email to
    the respondent on 29.12.2018, raising the issue of the non-payment
    of the dues for the ICCR project. Although the said email refers
    to some phone calls and WhatsApp communication regarding the
    payment for the course, nothing has been placed on record by the
    petitioner to that effect. Vide the said email, the petitioner once
    again requested the respondent to provide accounting details for
    the expenses incurred and payment received from the ICCR for the
    course. The petitioner also mentioned that it had incurred expenses
    amounting to $ 60,000/- on salary, lodging and food for the trainers.
20. As it appears from the record, it is only after a gap of around
    three years that the petitioner again took up the issue of non-
[2024] 3 S.C.R.                                                          89

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     payment of dues for the ICCR project with the respondent,
     vide a legal notice dated 26.08.2021. Through the notice, the
     petitioner called upon the respondent to pay Rs 73,53,000/- with
     18% interest compounded monthly w.e.f. 01.11.2017 within 15
     days of the receipt of the notice. The notice further stated that in
     the event of the respondent failing to comply with the aforesaid
     demand, the petitioner would file appropriate proceedings before
     the competent courts including a suit for settlement of accounts
     for recovery and also by way of damages or otherwise for breach
     of trust and breach of contract.
21. Again, after about 10 months, the petitioner invoked a pre-institution
    mediation before the Main Mediation Centre, Bombay High Court
    on 05.07.2022 in accordance with Section 12A of the Commercial
    Courts Act, 2015 making the respondent and the ICCR as party
    respondents. Notice was issued in the said mediation proceedings
    and 12.08.2022 was scheduled as the date for appearance of the
    parties. Upon failure of the parties to be present on the said date,
    24.08.2022 was fixed as the next date for appearance. However, on
    the said date, the opposite parties submitted letters refusing to go
    into mediation and thus a non-starter report dated 24.08.2022 was
    issued under Rule 3(4) of the Commercial Courts (Pre-Institution
    Mediation and Settlement) Rules, 2018.
22. After the failure of mediation as aforesaid, the petitioner sent notice
    for invocation of arbitration to the respondent on 24.11.2022. Vide the
    notice, the petitioner called upon the respondent to pay an amount of
    Rs 1,48,31,067/- inclusive of interest of Rs 82,13,367/- and nominated
    Mr V. Giri and Mr M.L. Verma, Senior Advocates practicing in this
    Court as its nominee arbitrators.
23. The respondent replied to the aforesaid notice vide letter dated
    05.04.2023 denying all the claims raised by the petitioner in the notice
    dated 24.11.2022. It further stated that notwithstanding the merits,
    the claims were barred by limitation. The respondent also stated
    that the mediation proceedings initiated before the Bombay High
    Court were under Section 12A of the Commercial Courts Act, 2015
    which is a mandatory requirement before filing a commercial suit,
    and thus it was not open to the petitioner to link it to the conciliation
    as envisaged in the clause 21 of the franchise agreement for AELA
    as extracted hereinbefore.
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24. The present petition then came to be filed by the petitioner on
    19.04.2023 before this Court after the failure of the respondent in
    nominating an arbitrator as per the mutually agreed upon procedure
    in response to notice for invocation of arbitration.
      B.   SUBMISSIONS ON BEHALF OF THE PETITIONER
25. Mr. R. Sathish, the learned counsel appearing for the petitioner
    submitted that this Court has the requisite jurisdiction to take
    necessary measures for the constitution of an arbitral tribunal under
    Section 11(6) of the Act, 1996 as the case at hand pertains to an
    “international commercial arbitration” within the meaning of Section
    2(f) of the Act, 1996. Further, clause 21 of the AELA agreement
    provides for appointment of a three-membered arbitral tribunal in
    case a dispute arises and cannot be resolved through conciliation
    between the parties.
26. The counsel submitted that the petitioner, as an independent
    non-exclusive partner of the respondent, is entirely responsible
    for the conduct of the course as per clause 17.03 of the franchise
    agreement and is thus entitled to receive 90% of the payments
    received by the respondent from the ICCR after successful
    completion of the course.
27. The counsel argued that as the principal contract for the course
    was signed between the ICCR and the respondent, the grant in aid
    of Rs 73,53,000/- was transferred by the ICCR to the respondent
    on 03.10.2017 after the certificate of successful completion of the
    course was issued by the EOI, Kabul. However, since the course
    was executed in Afghanistan by the petitioner as the franchisee, it
    is entitled to received 90% of the amount received as per the AELA
    franchise agreement.
28. The counsel further submitted that the respondent had neither
    informed nor disclosed the amount received from the ICCR despite
    repeated requests made by the petitioner for settlement of accounts.
    The petitioner further contended that the experience of the respondent
    with the ICCR and Government of India cannot be a ground for
    withholding of the payments by the respondent.
29. The counsel argued that the cause of action first arose on 03.10.2017
    when the respondent withheld the information of receipt of Rs
    73,53,000/- from the ICCR. The cause of action further arose on
[2024] 3 S.C.R.                                                         91

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     28.03.2018 when the respondent informed that cash-flow wise it had
     received only 61.5% of the claimed amount from the ICCR and that
     it had incurred some incidental expenses for the project.
30. The petitioner contended that since the respondent has failed to
    disclose the amount received from ICCR till date, it has resulted in
    a continuing cause of action as the petitioner couldn’t quantify the
    total amount due along with interest as exact details of the amount
    received by the respondent from the ICCR were not disclosed.
31. The counsel submitted that as the cause of action for full and final
    settlement of claims was yet to accrue, the reliance placed by the
    respondent on the decision of this Court in M/s B and T AG v.
    Ministry of Defence reported in 2023 SCC OnLine SC 657 was
    misconceived.
32. The counsel submitted that a force majeure situation as per clause
    13 of the AELA agreement was created due to the coming back of
    Taliban in Afghanistan in August, 2021. It was contended by the
    petitioner that this resulted in the break-down of all communication
    channels disabling the petitioner from approaching the courts on
    time despite of doing everything in its power.
33. The counsel further submitted that the petitioner is entitled to get the
    benefit of the extension of limitation period as directed by this Court
    in SMW(C) No. 03 of 2020 by which the period from 15.03.2020 to
    28.02.2022 is liable to be excluded for the purposes of computing
    limitation.
34. The counsel submitted that upon failure of the respondent in replying
    to its claims and legal notice, it had approached the Bombay High
    Court Mediation Centre under Section 12A of the Commercial Courts
    Act, 2015 and had initiated pre-reference mediation in accordance
    with the terms of the arbitration clause in the AELA agreement. It
    was further submitted that in any view of the matter, the petitioner is
    not estopped from invoking arbitration under clause 21 of the AELA
    agreement after having invoked pre-litigation mediation under the
    Commercial Courts Act, 2015.
35. Finally, the counsel prayed for passing an order referring the dispute
    to arbitration with a view to adjudicate the differences between the
    parties as contemplated in clause 21 of the AELA agreement dated
    21.03.2013.
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      C.   SUBMISSIONS ON BEHALF OF THE RESPONDENT
36. At the outset, Mr. Rana Mukherjee, the learned senior counsel
    appearing on behalf of the respondent submitted that the disputes
    raised by the petitioner are not arbitrable as the claims made by the
    petitioner relate to the sanction letter dated 10.10.2016 issued by the
    ICCR to the respondent which is not a part of the AELA franchise
    agreement entered into between the parties on 21.03.2013. Thus,
    in the absence of any arbitration clause in the aforesaid sanction
    order, and it being unrelated to the AELA franchise agreement, the
    petitioner cannot invoke arbitration for the adjudication of the claims.
37. It was further submitted by him that on the contrary, as per the
    AELA franchise agreement, it was the respondent who was entitled
    to receive royalty fee from the petitioner at the rates prescribed in
    the franchise agreement, and there was no arrangement by which
    the petitioner was entitled to a 90% payment.
38. The learned Senior counsel vehemently argued that notwithstanding
    the merits of the claim, the same is hopelessly barred by limitation
    on the face of it by virtue of the applicability of Article 137 of the
    Limitation Act, 1963. The dispute, as per the legal notice dated
    26.08.2021 issued by the petitioner to the respondent, arose on
    01.11.2017 and thus the limitation period, even after considering the
    covid exclusion, had come to an end much prior to the date when
    the notice for invocation of arbitration was issued by the petitioner on
    24.11.2022. Further, the plea of a force-majeure event due to coming
    back of Taliban in Afghanistan, as raised by the petitioner is not
    bona-fide as most of the exchanges between the parties took place
    on email and the email facility was available to the petitioner even in
    the month of August, 2021. The counsel submitted that no effective
    steps were taken by the petitioner even after the covid period came
    to an end indicating that the petitioner was not vigilant in protecting its
    rights and hence the petition was liable to be dismissed as barred by
    limitation. The counsel contended that the mere exchange of letters
    would not extend the cause of action and the period of limitation for
    the purposes of filing the arbitration petition.
39. It was further submitted that the invocation of pre-litigation mediation
    proceedings before the Bombay High Court Mediation Centre by the
    petitioner was under Section 12A of the Commercial Courts Act, 2015
    which is a mandatory pre-condition before institution of a commercial
[2024] 3 S.C.R.                                                          93

                 M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     suit under the said Act and the petitioner should not be allowed
     to change course by invoking arbitration after having previously
     submitted to the jurisdiction of the Commercial Courts Act, 2015.
     Further, the petitioner made the ICCR as a party in the mediation
     proceedings before the High Court and the ICCR also participated
     in the said proceedings. Thus, it is evident that the dispute arising
     out of the tripartite arrangement between the petitioner, respondent
     and the ICCR has no nexus with the arbitration clause of the AELA
     franchise agreement.
40. An objection was raised by the learned counsel towards the identity
    of the Deponent to the affidavit in support of the present arbitration
    petition on the ground that no Power of Attorney or Letter of Authority
    could have been executed by the petitioner in favour of the Deponent
    to the Affidavit.
41. One another submission made by the counsel was that the notice
    for invocation of arbitration sent by the petitioner was not a valid
    notice as per clause 21 of the franchise agreement being contrary
    to the arbitration clause which provides for appointment of three
    arbitrators, the notice mentions appointment of a sole arbitrator
    and proposes names of two arbitrators, and on this ground too, the
    petition is liable to be dismissed.
42. Placing reliance on the judgment of this Court in M/s B and T AG
    (supra) the learned senior counsel submitted that the present petition
    squarely falls within the dictum laid down in the said judgment and
    is thus hopelessly barred by limitation.
     D.    ANALYSIS
43. Having heard the learned counsel appearing for the parties and
    having perused the material on record, the following two questions
    fall for our consideration:
           I.    Whether the Limitation Act, 1963 is applicable to an
                 application for appointment of arbitrator under Section
                 11(6) of the Arbitration and Conciliation Act, 1996? If yes,
                 whether the present petition is barred by limitation?
           II.   Whether the court may refuse to make a reference under
                 Section 11 of Act, 1996 where the claims are ex-facie and
                 hopelessly time-barred?
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      i.   Issue No. 1: Whether the Limitation Act, 1963 is applicable
           to an application for appointment of arbitrator under Section
           11(6) of the Arbitration and Conciliation Act, 1996? If yes,
           whether the present petition is barred by limitation?
44. The basic premise behind the statutes providing for a limitation period
    is encapsulated by the maxim “Vigilantibus non dormientibus jura
    subveniunt” which translates to “the law assists those who are vigilant
    and not those who sleep over their rights”. The object behind having
    a prescribed limitation period is to ensure that there is certainty and
    finality to litigation and assurance to the opposite party that it will not
    be subject to an indefinite period of liability. Another object achieved
    by a fixed limitation period is to only allow those claims which are
    initiated before the deterioration of evidence takes place. The law of
    limitation does not act to extinguish the right but only bars the remedy.
45. The plain reading of Section 11(6) of the Act, 1996, which provides for
    the appointment of arbitrators, indicates that no time-limit has been
    prescribed for filing an application under the said section. However,
    Section 43 of the Act, 1996 provides that the Limitation Act, 1963
    would apply to arbitrations as it applies to proceedings in court. The
    aforesaid section is reproduced hereinbelow:
           “43. Limitations.—(1) The Limitation Act, 1963 (36 of
           1963), shall apply to arbitrations as it applies to proceedings
           in court.
           (2) For the purposes of this section and the Limitation
           Act, 1963 (36 of 1963), an arbitration shall be deemed to
           have commenced on the date referred to in section 21.
           (3) Where an arbitration agreement to submit future
           disputes to arbitration provides that any claim to which
           the agreement applies shall be barred unless some step
           to commence arbitral proceedings is taken within a time
           fixed by the agreement, and a dispute arises to which
           the agreement applies, the Court, if it is of opinion that
           in the circumstances of the case undue hardship would
           otherwise be caused, and notwithstanding that the time
           so fixed has expired, may on such terms, if any, as the
           justice of the case may require, extend the time for such
           period as it thinks proper.
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           (4) Where the Court orders that an arbitral award be set
           aside, the period between the commencement of the
           arbitration and the date of the order of the Court shall
           be excluded in computing the time prescribed by the
           Limitation Act, 1963 (36 of 1963), for the commencement
           of the proceedings (including arbitration) with respect to
           the dispute so submitted.”
46. Since none of the Articles in the Schedule to the Limitation Act, 1963
    provide a time period for filing an application under Section 11(6) of
    the Act, 1996, it would be covered by Article 137 of the Limitation
    Act, 1963 which is the residual provision and reads as under:

             Description of              Period of    Time from which
             Application                 limitation   period begins to run
      137. Any other application         Three        When the right to
           for which no period of        years        apply accrues.
           limitation is provided
           elsewhere in this
           Division
47. In his authoritative commentary, “International Commercial Arbitration,
    Wolters Kluwer, 3rd Edition, pp. 2873-2875”, Gary B. Born has
    observed that as a general rule, limitation statutes are applicable to
    arbitration proceedings. The relevant extract is as follows:
           “Most nations impose limitation or prescription periods
           within which civil claims must be brought. Of course,
           statutes of limitation differ from country to country. As
           discussed below, statutes of limitations are virtually always
           applicable in international arbitration proceedings, in the
           same way that they apply in national court proceedings.
           Choosing between various potentially-applicable statutes
           of limitations in international arbitration raises significant
           choice-of-law questions.
           xxx					xxx					xxx
           Conflict of laws issues also arise as to the date that the
           statute of limitations period is tolled. The issue can be
           addressed by national laws, as well as by institutional
           arbitration rules. Unfortunately, inconsistencies can arise
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          between institutional rules and one or more potentially-
          applicable national laws (which may also apply in a
          mandatory fashion). For counsel in a particular dispute,
          of course, the only safe course is to satisfy the shortest
          potentially-applicable limitations period.”
                                                   (emphasis supplied)
48. A seven-Judge Bench of this Court in SBP & Co. v. Patel Engineering
    Ltd. and Another reported in (2005) 8 SCC 618 held that the issue
    of limitation being one of threshold importance, it must be decided
    at the pre-reference stage, so that the other party is not dragged
    through a long-drawn arbitration, which would be expensive and
    time consuming.
49. A three-Judge Bench of this Court in Geo Miller and Company
    Private Limited v. Chairman, Rajasthan Vidyut Utpadan Nigam
    Limited reported in (2020) 14 SCC 643 observed as follows:
          “14. Sections 43(1) and (3) of the 1996 Act are in pari
          materia with Sections 37(1) and (4) of the 1940 Act. It is
          well-settled that by virtue of Article 137 of the First Schedule
          to the Limitation Act, 1963 the limitation period for reference
          of a dispute to arbitration or for seeking appointment of
          an arbitrator before a court under the 1940 Act (see State
          of Orissa v. Damodar Das [(1996) 2 SCC 216] ) as well
          as the 1996 Act (see Grasim Industries Ltd. v. State of
          Kerala [ (2018) 14 SCC 265 : (2018) 4 SCC (Civ) 612] )
          is three years from the date on which the cause of action
          or the claim which is sought to be arbitrated first arises.
          15. In Damodar Das [(1996) 2 SCC 216], this Court
          observed, relying upon Russell on Arbitration by Anthony
          Walton (19th Edn.) at pp. 4-5 and an earlier decision of a
          two-Judge Bench in Panchu Gopal Bose v. Port of Calcutta
          [(1993) 4 SCC 338], that the period of limitation for an
          application for appointment of arbitrator under Sections
          8 and 20 of the 1940 Act commences on the date on
          which the “cause of arbitration” accrued i.e. from the date
          when the claimant first acquired either a right of action or
          a right to require that an arbitration take place upon the
          dispute concerned.
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                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           16. We also find the decision in Panchu Gopal Bose
           [(1993) 4 SCC 338] relevant for the purpose of this case.
           This was a case similar to the present set of facts, where
           the petitioner sent bills to the respondent in 1979, but
           payment was not made. After an interval of a decade, he
           sent a notice to the respondent in 1989 for reference to
           arbitration. This Court in Panchu Gopal Bose [(1993) 4
           SCC 338] observed that in mercantile references of this
           kind, it is implied that the arbitrator must decide the dispute
           according to the existing law of contract, and every defence
           which would have been open to the parties in a court of
           law, such as the plea of limitation, would be open to the
           parties for the arbitrator’s decision as well. Otherwise, as
           this Court observed : (SCC p. 344, para 8)
                “8. … a claim for breach of contract containing
                a reference clause could be brought at any
                time, it might be 20 or 30 years after the cause
                of action had arisen, although the legislature
                has prescribed a limit of three years for the
                enforcement of such a claim in any application
                that might be made to the law courts.”
           17. This Court further held as follows: (Panchu Gopal Bose
           case [ (1993) 4 SCC 338] , SCC pp. 345-46, paras 11-12)
           “11. Therefore, the period of limitation for the commencement
           of an arbitration runs from the date on which, had there
           been no arbitration clause, the cause of action would have
           accrued. Just as in the case of civil actions the claim is not
           to be brought after the expiration of a specified number of
           years from the date on which the cause of action accrued,
           so in the case of arbitrations, the claim is not to be put
           forward after the expiration of the specified number of
           years from the date when the claim accrued.
           12. In Russell on Arbitration….
           At p. 80 it is stated thus:
           ‘An extension of time is not automatic and it is only granted
           if “undue hardship” would otherwise be caused. Not all
           hardship, however, is “undue hardship”; it may be proper
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           that hardship caused to a party by his own default should
           be borne by him, and not transferred to the other party
           by allowing a claim to be reopened after it has become
           barred.’ ”
                                                 (emphasis supplied)
50. Having traversed the statutory framework and case law, we are of
    the clear view that there is no doubt as to the applicability of the
    Limitation Act, 1963 to arbitration proceedings in general and that
    of Article 137 of the Limitation Act, 1963 to a petition under Section
    11(6) of the Act, 1996 in particular. Having held thus, the next question
    that falls for our determination is whether the present petition seeking
    appointment of an arbitrator is barred by limitation.
51. The determination of the aforesaid question is an exercise involving
    both law and facts. As is evident from Article 137 of the Limitation Act,
    1963, the limitation period for making an application under Section
    11(6) of the Act, 1996 is three years from the date when the right
    to apply accrues. Thus, to determine whether the present petition
    is barred by limitation, it is necessary to ascertain when the right to
    file the present petition under Section 11(6) of the Act, 1996 accrued
    in favour of the petitioner.
      a.   When does the right to apply under Section 11(6) accrue?
52. It has been held in a catena of decisions of this Court that the
    limitation period for making an application seeking appointment of
    arbitrator must not be conflated or confused with the limitation period
    for raising the substantive claims which are sought to be referred
    to an arbitral tribunal. The limitation period for filing an application
    seeking appointment of arbitrator commences only after a valid
    notice invoking arbitration has been issued by one of the parties to
    the other party and there has been either a failure or refusal on part
    of the other party to make an appointment as per the appointment
    procedure agreed upon between the parties.
53. O.P. Malhotra in The Law & Practice of Arbitration and Conciliation,
    3rd Edition, pp. 688-689 has summarised the position of law on the
    limitation period for a Section 11(6) petition thus:
           “There is no specific period of limitation prescribed for
           making the request under Section 11(6) to the Chief
           Justice or his designate, to take the necessary measure
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                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           for appointing an arbitrator. Therefore, Article 137 of the
           Limitation Act, 1963, which provides the limitation period
           of three years for filing any other application for which
           no period of limitation is provided elsewhere in the third
           division of the Schedule of the Act from the day when the
           right to apply accrues. It is the residuary article in regard
           to the applications, and it can only be applied if no other
           article is applicable. It would only apply to an application
           where it is required by law to be made. It is restricted to
           applications for the exercise of the Acts and powers which
           the court is not bound to perform suo motu. Therefore,
           the period of limitation for making a request under Section
           11(6) is three years, and the limitation is to be counted
           from the date on which 30 days from the date of notice by
           one party to the other for appointing arbitrator expires. The
           question whether the claims/disputes made in reference
           to arbitration was valid is a question to be decided by
           the arbitrator, and not by the appointing authority of the
           arbitrator under Section 11(6) of the Act. The appointing
           authority is certainly required to ascertain whether the
           application under Section 11(6) of the Act was barred by
           time.”
                                                    (emphasis supplied)
54. Dr. P.C. Markanda in Law Pertaining to Arbitration and Conciliation,
    9th Edition, LexisNexis, pp. 550-551 has discussed on the applicability
    of law of limitation to a petition under Section 11(6) of the Act, 1996
    as follows:
           “For the purpose of examining the right of the petitioner
           to apply under sub section (6) for calculating the period of
           limitation, it is necessary to establish, in the first instance,
           the relevant date when the right to apply accrued in favour
           of the petitioner. It is the date on which the right to apply
           accrues that determines the starting point. The starting
           point does not coincide with the date on which the cause of
           action for filing a suit arises. Whether the claims of a party
           are barred by limitation or not is for the arbitrator to see,
           but it is the duty of the court to see whether the application
           filed in the court is within limitation or not. Limitation for
           filing application under sub-section (4) would commence
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         only from the expiry of 30 days from the receipt of request
         mentioned in sub-section (4)(a) or (b) and the limitation
         for an application under sub-section (6) would commence
         from the happening of the contingencies mentioned in sub-
         clauses (a) or (b) or (c) thereof. The procedure prescribed
         under this section is mandatory and Art. 137, Limitation
         Act providing for limitation shall apply.
         xxx					xxx					xxx
         It would be entirely wrong to mix the two aspects, namely
         whether there was any valid claim and secondly the claim
         to be adjudicated by the arbitrator was barred by time. As
         for the second matter, it is for the arbitrator to see whether
         the claim was within limitation or not and the court should
         confine itself to see whether the application made to the
         court is within limitation. An application made more than
         three years after the accrual of cause of action is palpably
         time barred and liable to be dismissed. Article 137 of the
         Limitation Act makes it obligatory for claims to be filed
         within 3 years of the rescission/termination of the contract.
         The right of action for the department starts from the date
         when the work is rescinded and not from the date when
         the balance work is got completed through another agency.
         If the petitioner delays invocation of arbitration clause for
         months together for no justifiable cause after the period
         prescribed in the arbitration agreement had elapsed, the
         court would not come to the rescue of such a party seeking
         appointment of arbitrator and the abnormal delay of more
         than a year cannot be condoned.”
                                                  (emphasis supplied)
55. This Court in Bharat Sanchar Nigam Limited & Another v. Nortel
    Networks India Private Limited reported in (2021) 5 SCC 738
    held thus:
         “15. It is now fairly well-settled that the limitation for filing
         an application under Section 11 would arise upon the
         failure to make the appointment of the arbitrator within
         a period of 30 days from issuance of the notice invoking
         arbitration. In other words, an application under Section 11
[2024] 3 S.C.R.                                                              101

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           can be filed only after a notice of arbitration in respect of
           the particular claim(s)/dispute(s) to be referred to arbitration
           [as contemplated by Section 21 of the Act] is made, and
           there is failure to make the appointment.
           16. The period of limitation for filing a petition seeking
           appointment of an arbitrator(s) cannot be confused or
           conflated with the period of limitation applicable to the
           substantive claims made in the underlying commercial
           contract. The period of limitation for such claims is
           prescribed under various Articles of the Limitation Act,
           1963. The limitation for deciding the underlying substantive
           disputes is necessarily distinct from that of filing an
           application for appointment of an arbitrator. This position
           was recognised even under Section 20 of the Arbitration
           Act, 1940. Reference may be made to the judgment of
           this Court in J.C. Budhraja v. Orissa Mining Corpn. Ltd.
           [(2008) 2 SCC 444 : (2008) 1 SCC (Civ) 582] wherein
           it was held that Section 37(3) of the 1940 Act provides
           that for the purpose of the Limitation Act, an arbitration
           is deemed to have commenced when one party to the
           arbitration agreement serves on the other party, a notice
           requiring the appointment of an arbitrator. Para 26 of this
           judgment reads as follows : (SCC p. 460)
                “26. Section 37(3) of the Act provides that for
                the purpose of the Limitation Act, an arbitration
                is deemed to have been commenced when
                one party to the arbitration agreement serves
                on the other party thereto, a notice requiring
                the appointment of an arbitrator. Such a notice
                having been served on 4-6-1980, it has to be
                seen whether the claims were in time as on that
                date. If the claims were barred on 4-6-1980, it
                follows that the claims had to be rejected by
                the arbitrator on the ground that the claims
                were barred by limitation. The said period has
                nothing to do with the period of limitation for filing
                a petition under Section 8(2) of the Act. Insofar
                as a petition under Section 8(2) is concerned,
                the cause of action would arise when the other
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                party fails to comply with the notice invoking
                arbitration. Therefore, the period of limitation
                for filing a petition under Section 8(2) seeking
                appointment of an arbitrator cannot be confused
                with the period of limitation for making a claim.
                The decisions of this Court in Inder Singh Rekhi
                v. DDA [(1988) 2 SCC 338], Panchu Gopal
                Bose v. Port of Calcutta [(1993) 4 SCC 338]
                and Utkal Commercial Corpn. v. Central Coal
                Fields Ltd. [(1999) 2 SCC 571] also make this
                position clear.”
                                                   (emphasis supplied)
56. The other way of ascertaining the relevant point in time when the
    limitation period for making a Section 11(6) application would begin
    is by making use of the Hohfeld’s analysis of jural relations. It is a
    settled position of law that the limitation period under Article 137 of the
    Limitation Act, 1963 will commence only after the right to apply has
    accrued in favour of the applicant. As per Hohfeld’s scheme of jural
    relations, conferring of a right on one entity must entail the vesting of
    a corresponding duty in another. When an application under Section
    11(6) of the Act, 1996 is made before this Court without exhausting
    the mechanism prescribed under the said sub-section, including that
    of invoking arbitration by issuance of a formal notice to the other
    party, this Court is not duty bound to appoint an arbitrator and can
    reject the application for being premature and non-compliant with the
    statutory mandate. However, once the procedure laid down under
    Section 11(6) of the Act, 1996 is exhausted by the applicant and
    the application passes all other tests of limited judicial scrutiny as
    have been evolved by this Court over the years, this Court becomes
    duty-bound to appoint an arbitrator and refer the matter to an arbitral
    tribunal. Thus, the “right to apply” of the Applicant can be said to have
    as its jural corelative the “duty to appoint” of this Court only after all
    the steps required to be completed before instituting a Section 11(6)
    application have been duly completed. Thus, the limitation period
    for filing a petition under Section 11(6) of the Act, 1996 can only
    commence once a valid notice invoking arbitration has been sent
    by the applicant to the other party, and there has been a failure or
    refusal on part of that other party in complying with the requirements
    mentioned in such notice.
[2024] 3 S.C.R.                                                           103

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


57. This Court in Utkal Commercial Corporation v. Central Coal
    Fields Ltd. reported in (1999) 2 SCC 571 while determining a similar
    question in relation to the Arbitration Act, 1940 held thus:
           “6. Therefore, the time for the purposes of limitation begins
           to run from the date when the right to make an application
           under Section 8 accrues. Section 8 of the Arbitration Act,
           which is relevant for our present purposes, is reproduced
           below:
                “8. Power of court to appoint arbitrator or umpire.—(1)
                In any of the following cases—
                      (a) where an arbitration agreement provides that
                      the reference shall be to one or more arbitrators
                      to be appointed by consent of the parties, and all
                      the parties do not, after differences have arisen,
                      concur in the appointment or appointments; or
                      (b)-(c)***
           any party may serve the other parties or the arbitrators,
           as the case may be, with a written notice to concur in
           the appointment or appointments or in supplying the
           vacancy.
           (2) If the appointment is not made within fifteen clear
           days after service of the said notice, the court may, on
           the application of the party who gave the notice and after
           giving the other parties an opportunity of being heard,
           appoint an arbitrator or arbitrators or umpire, as the case
           may be, who shall have like power to act in the reference
           and to make an award as if he or they had been appointed
           by consent of all parties.”
           7. Therefore, under Section 8, before an application can
           be made to the court under that section, the following
           requirements should be satisfied:
                (1) The arbitration agreement should provide for
                appointment of arbitrator/s by consent.
                (2) Parties do not concur in the appointment of an
                arbitrator.
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               (3) One party serves notice on the other party to
               concur in the appointment.
               (4) No appointment is made within 15 days of the
               service of the notice.
          8. Thereupon the court may, on the application of the party
          who gave the notice and after giving the other party an
          opportunity of being heard, appoint an arbitrator.
          9. In view of the express language of Section 8, it is quite
          clear that unless a party who desires to apply has resorted
          to the process set out in Section 8, and has failed to secure
          the concurrence of the other party to the appointment of
          an arbitrator within the prescribed period, the court will
          not intervene under Section 8. The right to apply under
          Section 8, therefore, would accrue when, within 15 clear
          days of the notice, the other parties do not concur in the
          appointment of an arbitrator.”
                                                 (emphasis supplied)
58. In Secunderabad Cantonment Board v. B. Ramachandraiah &
    Sons reported in (2021) 5 SCC 705, this Court while determining
    the issue of limitation in relation to a Section 11(6) petition under
    the Act, 1996 held thus:
          “19. Applying the aforesaid judgments to the facts of
          this case, so far as the applicability of Article 137 of the
          Limitation Act to the applications under Section 11 of the
          Arbitration Act is concerned, it is clear that the demand
          for arbitration in the present case was made by the
          letter dated 7-11-2006. This demand was reiterated by
          a letter dated 13-1-2007, which letter itself informed the
          appellant that appointment of an arbitrator would have
          to be made within 30 days. At the very latest, therefore,
          on the facts of this case, time began to run on and from
          12-2-2007. The appellant’s laconic letter dated 23-1-2007,
          which stated that the matter was under consideration,
          was within the 30-day period. On and from 12-2-2007,
          when no arbitrator was appointed, the cause of action for
          appointment of an arbitrator accrued to the respondent and
          time began running from that day. Obviously, once time
[2024] 3 S.C.R.                                                           105

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           has started running, any final rejection by the appellant by
           its letter dated 10-11-2010 would not give any fresh start
           to a limitation period which has already begun running,
           following the mandate of Section 9 of the Limitation Act.
           This being the case, the High Court was clearly in error
           in stating that since the applications under Section 11
           of the Arbitration Act were filed on 6-11-2013, they were
           within the limitation period of three years starting from
           10-11-2020. On this count, the applications under Section
           11 of the Arbitration Act, themselves being hopelessly
           time-barred, no arbitrator could have been appointed by
           the High Court.”
                                                  (emphasis supplied)
59. Similarly, in Bharat Sanchar Nigam Limited (supra), this Court after
    applying the settled position of law held as follows:
           “22. Applying the aforesaid law to the facts of the present
           case, we find that the application under Section 11 was
           filed within the limitation period prescribed under Article
           137 of the Limitation Act. Nortel issued the notice of
           arbitration vide letter dated 29-4-2020, which was rejected
           by BSNL vide its reply dated 9-6-2020. The application
           under Section 11 was filed before the High Court on 24-
           7-2020 i.e. within the period of 3 years of rejection of the
           request for appointment of the arbitrator.”
                                                  (emphasis supplied)
60. It’s time now to apply the dicta laid down in the aforesaid judgments
    to the facts of the present case. The notice for invocation of arbitration
    was issued by the petitioner to the respondent on 24.11.2022,
    proposing the names of two learned arbitrators and calling upon
    the respondent to either release the allegedly withheld payment or
    nominate an arbitrator from their side within a period of 30 days from
    the date of receipt of the notice. As per the record, the notice was
    delivered to the respondent on 29.11.2022. The relevant extracts
    from the said notice are extracted hereinbelow:
           “14. Thus disputes arose between the parties, one
           incorporated in a country other than India in relation to the
           Franchise Agreement dt. 21.3.2013, which would attract
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          Section 2(1)(f)(ii) of the A&C Act. Since every effort to
          resolve it amicably failed, our client is invoking Sec 11(6)
          read with Section 11(12)(a) of A & C Act before Hon’ble
          Supreme Court of India to seek appointment of a sole
          arbitrator in case M/s Aptech Ltd. is not heeding AACL
          request in this behalf.
          15. Without prejudice to your rights, our client suggests the
          name of 2 persons, namely Sri. V. Giri, Sri. M L Verma,
          Senior advocates practicing in the Hon’ble Supreme Court
          subject to consent, or any Hon’ble former judges for enter
          into reference with consent of parties to decide all the
          disputes arising out of the Franchise Agreement dated
          21.3.2013, between the parties, within the period as per
          Section 29A of the Act.
          16. In case of failure on your part to return the illegally
          withheld money or if the above request for appointment
          of a sole Arbitrator from the panel suggested or any other
          name suggested from your side within 30 days of from
          the receipt of this notice, our clients will be constrained
          to file appropriate legal proceedings as stated in Para
          14 of this notice for which M/s Aptech Ltd. will be fully
          responsible for all costs, risks, responsibilities, expenses
          and consequences thereof. Please note. Copy Retained.”
61. The respondent replied to the said notice on 05.04.2023. The relevant
    parts from the aforesaid reply are extracted hereinbelow:
          “5. My clients submit that the notice addressed by you
          on behalf of your clients is defective, unjustified, without
          any basis, documents, material and is contradictory and
          inconsistent with the stand taken by your clients in the
          mediation proceedings filed before the Hon’ble High Court.
          6. My client states that your clients have misinterpreted the
          clause of the Arbitration under the Franchise Agreement
          dated 21.3.2013 i.e., the conciliation/mediation process and
          are linking the same to the proceedings of mediation filed
          before the Hon’ble Bombay High Court. My client states
          that the mediation proceedings filed before the Hon’ble
          Bombay High Court was filed under section 2(1)(c) of
[2024] 3 S.C.R.                                                             107

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           the Commercial Court Act which is mandatory provision
           before instituting the Commercial Suit. Therefore, my
           clients therefore state that the invocation of arbitration
           clause under the Franchise Agreement dated 21.3.2013
           and your notice dated 24.11.2022 is illegal, invalid, non-
           est and unjustified and is liable to be withdrawn forthwith.
           7. My clients state that in view of the aforesaid position,
           there is no cause of action for referring any dispute to the
           Arbitration and your notice is defective, illegal and invalid.
           Therefore, there is no question of my clients consenting to
           the invocation of the arbitration clause and/or appointment
           of an Arbitrator.
           8. My clients state that despite having conveyed the above
           should your client insists in initiating any legal proceedings,
           the same shall be defended entirely at your client’s risk
           as to costs and consequences. My clients reiterate that
           nothing contained in your notice and not specifically dealt
           with herein shall in any manner be treated as an admission
           due to non traverse and in fact shall be treated as denial.”
62. A perusal of the above shows that the request for appointment of an
    arbitrator was first made by the petitioner vide notice dated 24.11.2022
    and a time of one month from the date of receipt of notice was given
    to the respondent to comply with the said notice. The notice was
    delivered to the respondent on 29.11.2022. Hence, the said period of
    one month from the date of receipt came to an end on 28.12.2022.
    Thus, it is only from this day that the clock of limitation for filing the
    present petition would start to tick. The present petition was filed by
    the petitioner on 19.04.2023, which is well within the time period of
    3 years provided by Article 137 of the Limitation Act, 1963. Thus,
    the present petition under Section 11(6) of the Act, 1996 cannot be
    said to be barred by limitation.
     ii.   Issue No. 2: Whether the court may refuse to make
           a reference under Section 11 of the Arbitration and
           Conciliation Act, 1996 where the claims are ex-facie and
           hopelessly time-barred?
63. As discussed above, the present petition filed by the petitioner is
    not barred by limitation. Thus, the next question that falls for our
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       consideration is whether the claims sought to be arbitrated by the
       petitioner are ex-facie barred by limitation, and if so, whether the
       court may refuse to refer them to arbitration?
       a.   Jurisdiction versus Admissibility
64. There are two categories of issues that may be raised against an
    application for appointment of arbitrator under Section 11(6) of the
    Act, 1996. The first category is of the issues pertaining to the power
    and authority of the arbitrators to hear and decide a case and are
    referred to as the “jurisdictional issues/objections”. Objections to
    the competence of arbitrators to adjudicate a dispute, existence/
    validity of arbitration agreement, absence of consent of the parties
    to submit the disputes to arbitration, dispute falling out of the scope
    of the arbitration agreement are some examples of jurisdictional or
    maintainability issues.
65. The second category is of those issues which are related to the nature
    of the claim and include challenges to procedural requirements, viz.
    a mandatory requirement for pre-reference mediation; claim or a part
    thereof being barred by limitation, etc. This category is referred to
    as the “admissibility issues/objections”.
66. This Court in Bharat Sanchar Nigam Limited (supra), explained
    the difference between the aforesaid two category of objections and
    held that the issue of limitation is essentially an admissibility issue
    and is not a challenge to the jurisdiction of the arbitrator to decide
    the claim. While placing reliance on decision of the Singapore Court
    of Appeal in Swissbourgh Diamond Mines (Pty) Ltd. v. Kingdom
    of Lesotho reported in (2019) 1 SLR 263, this Court explained the
    “tribunal v. claim” test thus:
            “43. Applying the “tribunal v. claim” test, a plea of statutory
            time bar goes towards admissibility as it attacks the claim.
            It makes no difference whether the applicable statute of
            limitations is classified as substantive (extinguishing the
            claim) or procedural (barring the remedy) in the private
            international law sense.
            44. The issue of limitation which concerns the “admissibility”
            of the claim, must be decided by the Arbitral Tribunal either
            as a preliminary issue, or at the final stage after evidence
            is led by the parties.”
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67. Although, limitation is an admissibility issue, yet it is the duty of the
    courts to prima-facie examine and reject non-arbitrable or dead
    claims, so as to protect the other party from being drawn into a
    time-consuming and costly arbitration process.
68. In Mustiu and Boyd’s Commercial Arbitration (1982 Ed., pp. 436)
    under the heading “Hopeless Claims” in Chapter 31 it is stated
    thus in relation to the jurisdiction of an arbitral tribunal adjudicating
    commercial disputes:
           “Two situations must be distinguished. The first, which is
           very rare, exists when the claimant not only appreciates,
           but will if pressed be prepared to acknowledge, that his
           claim is ill-founded in law. In effect, he asserts that his
           claim has commercial and moral merit; that if the law gives
           him no remedy, there is a defect in the law; and that a
           commercial arbitrator ought to award him something in
           recognition of the true merits.
           Here, we believe that there is undoubtedly jurisdiction to
           interfere by way of injunction to prevent the respondent
           from being harassed by a claim which can never lead to
           valid award, for example in cases where claim is brought in
           respect of the alleged arbitration agreement which does not
           really exist, or which has ceased to exist. So also where the
           dispute lies outside the scope of the arbitration agreement.
           By parity of reasoning, the Court should be prepared to
           intervene where the claimant and the respondent are at
           one as to the absence of legal merits, so that it can be
           said that there is no real dispute.
           The respondent might also seek to protect himself by
           recourse to the arbitrator. He cannot ask the arbitrator
           to rule that there is no dispute, since this would be a
           matter affecting his own jurisdiction. An alternative would
           be to invite the arbitrator summarily to dismiss the claim.
           It would appear safer, however, to leave the matter to
           the court.”
69. The scope of this primary examination has been carefully laid down
    by a three-Judge Bench of this Court in Vidya Drolia and Others v.
    Durga Trading Corporation reported in (2021) 2 SCC 1 as follows:
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       “148. Section 43(1) of the Arbitration Act states that the
       Limitation Act, 1963 shall apply to arbitrations as it applies
       to court proceedings. Sub-Section (2) states that for the
       purposes of the Arbitration Act and Limitation Act, arbitration
       shall be deemed to have commenced on the date referred
       to in Section 21. Limitation law is procedural and normally
       disputes, being factual, would be for the arbitrator to
       decide guided by the facts found and the law applicable.
       The court at the referral stage can interfere only when it
       is manifest that the claims are ex facie time-barred and
       dead, or there is no subsisting dispute. All other cases
       should be referred to the Arbitral Tribunal for decision on
       merits. Similar would be the position in case of disputed
       “no-claim certificate” or defence on the plea of novation
       and “accord and satisfaction”. As observed in Premium
       Nafta Products Ltd. [Fili Shipping Co. Ltd. v. Premium
       Nafta Products Ltd., 2007 UKHL 40 : 2007 Bus LR 1719
       (HL)], it is not to be expected that commercial men while
       entering transactions inter se would knowingly create a
       system which would require that the court should first
       decide whether the contract should be rectified or avoided
       or rescinded, as the case may be, and then if the contract
       is held to be valid, it would require the arbitrator to resolve
       the issues that have arisen.
            xxx				xxx				xxx
       154.4. Rarely as a demurrer the court may inerfere at
       Section 8 or 11 stage when it is manifestly and ex facie
       certain that the arbitration agreement is non-existent, invalid
       or the disputes are non-arbitrable, though the nature and
       facet of non-arbitrability would, to some extent, determine
       the level and nature of judicial scrutiny. The restricted
       and limited review is to check and protect parties from
       being forced to arbitrate when the matter is demonstrably
       “non-arbitrable” and to cut off the deadwood. The court by
       default would refer the matter when contentions relating to
       non-arbitrability are plainly arguable; when consideration
       in summary proceedings would be insufficient and
       inconclusive; when facts are contested; when the party
       opposing arbitration adopts delaying tactics or impairs
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           conduct of arbitration proceedings. This is not the stage
           for the court to enter into a mini trial or elaborate review
           so as to usurp the jurisdiction of the Arbitral Tribunal but
           to affirm and uphold integrity and efficacy of arbitration as
           an alternative dispute resolution mechanism.”
                                                   (emphasis supplied)
70. The aforesaid decision in Vidya Drolia (supra) was relied upon and
    reaffirmed in another decision of this Court in NTPC Ltd. v. SPML
    Infra Ltd. reported in (2023) 9 SCC 385 wherein the “Eye of the
    Needle” test was explained as follows:
     “Eye of the needle
           25. The abovereferred precedents crystallise the position
           of law that the pre-referral jurisdiction of the Courts under
           Section 11(6) of the Act is very narrow and inheres two
           inquiries. The primary inquiry is about the existence
           and the validity of an arbitration agreement, which also
           includes an inquiry as to the parties to the agreement
           and the applicant’s privity to the said agreement. These
           are matters which require a thorough examination by the
           Referral Court. The secondary inquiry that may arise at the
           reference stage itself is with respect to the non-arbitrability
           of the dispute.
           26. As a general rule and a principle, the Arbitral Tribunal
           is the preferred first authority to determine and decide all
           questions of non-arbitrability. As an exception to the rule,
           and rarely as a demurrer, the Referral Court may reject
           claims which are manifestly and ex facie non-arbitrable
           [Vidya Drolia v. Durga Trading Corpn., (2021) 2 SCC 1, para
           154.4: (2021) 1 SCC (Civ) 549]. Explaining this position,
           flowing from the principles laid down in Vidya Drolia [Vidya
           Drolia v. Durga Trading Corpn., (2021) 2 SCC 1 : (2021)
           1 SCC (Civ) 549], this Court in a subsequent decision in
           Nortel Networks [BSNL v. Nortel Networks (India) (P) Ltd.,
           (2021) 5 SCC 738 : (2021) 3 SCC (Civ) 352] held [BSNL
           v. Nortel Networks (India) (P) Ltd., (2021) 5 SCC 738,
           para 45.1 : (2021) 3 SCC (Civ) 352] : (Nortel Networks
           case [BSNL v. Nortel Networks (India) (P) Ltd., (2021) 5
           SCC 738 : (2021) 3 SCC (Civ) 352], SCC p. 764, para 45)
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            “45. … 45.1. … While exercising jurisdiction
            under Section 11 as the judicial forum, the Court
            may exercise the prima facie test to screen and
            knockdown ex facie meritless, frivolous, and
            dishonest litigation. Limited jurisdiction of the Courts
            would ensure expeditious and efficient disposal at
            the referral stage. At the referral stage, the Court
            can interfere “only” when it is “manifest” that the
            claims are ex facie time-barred and dead, or there
            is no subsisting dispute.”
       27. The standard of scrutiny to examine the non-arbitrability
       of a claim is only prima facie. Referral Courts must not
       undertake a full review of the contested facts; they must
       only be confined to a primary first review [Vidya Drolia v.
       Durga Trading Corpn., (2021) 2 SCC 1, para 134 : (2021)
       1 SCC (Civ) 549] and let facts speak for themselves. This
       also requires the Courts to examine whether the assertion
       on arbitrability is bona fide or not. [Vidya Drolia v. Durga
       Trading Corpn., (2021) 2 SCC 1 : (2021) 1 SCC (Civ)
       549] The prima facie scrutiny of the facts must lead to a
       clear conclusion that there is not even a vestige of doubt
       that the claim is non-arbitrable. [BSNL v. Nortel Networks
       (India) (P) Ltd., (2021) 5 SCC 738, para 47 : (2021) 3 SCC
       (Civ) 352] On the other hand, even if there is the slightest
       doubt, the rule is to refer the dispute to arbitration [Vidya
       Drolia v. Durga Trading Corpn., (2021) 2 SCC 1, para
       154.4 : (2021) 1 SCC (Civ) 549] .
       28. The limited scrutiny, through the eye of the needle, is
       necessary and compelling. It is intertwined with the duty of
       the Referral Court to protect the parties from being forced
       to arbitrate when the matter is demonstrably non-arbitrable
       [Ibid.]. It has been termed as a legitimate interference by
       Courts to refuse reference in order to prevent wastage
       of public and private resources [Vidya Drolia v. Durga
       Trading Corpn., (2021) 2 SCC 1, para 139 : (2021) 1
       SCC (Civ) 549]. Further, as noted in Vidya Drolia [Vidya
       Drolia v. Durga Trading Corpn., (2021) 2 SCC 1 : (2021)
       1 SCC (Civ) 549], if this duty within the limited compass
       is not exercised, and the Court becomes too reluctant to
[2024] 3 S.C.R.                                                           113

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           intervene, it may undermine the effectiveness of both,
           arbitration and the Court [Vidya Drolia v. Durga Trading
           Corpn., (2021) 2 SCC 1, para 139 : (2021) 1 SCC (Civ)
           549]. Therefore, this Court or a High Court, as the case
           may be, while exercising jurisdiction under Section 11(6)
           of the Act, is not expected to act mechanically merely
           to deliver a purported dispute raised by an applicant at
           the doors of the chosen arbitrator, as explained in DLF
           Home Developers Ltd. v. Rajapura Homes (P) Ltd. [DLF
           Home Developers Ltd. v. Rajapura Homes (P) Ltd., (2021)
           16 SCC 743, paras 22, 26 : 2021 SCC OnLine SC 781,
           paras 18, 20]”
                                                  (emphasis supplied)
71. In Geo Miller (supra) where the cause of action for bringing the
    claim arose in 1983, this Court refused to appoint an arbitrator as
    the application seeking appointment of arbitrator was filed much later
    in 2003, that is after a delay of almost twenty years. The relevant
    part of the said judgment is extracted hereinbelow:
           “21. Applying the aforementioned principles to the present
           case, we find ourselves in agreement with the finding of the
           High Court that the appellant’s cause of action in respect of
           Arbitration Applications Nos. 25/2003 and 27/2003, relating
           to the work orders dated 7-10-1979 and 4-4-1980 arose
           on 8-2-1983, which is when the final bill handed over to
           the respondent became due. Mere correspondence of
           the appellant by way of writing letters/reminders to the
           respondent subsequent to this date would not extend the
           time of limitation. Hence the maximum period during which
           this Court could have allowed the appellant’s application
           for appointment of an arbitrator is 3 years from the date
           on which cause of action arose i.e. 8-2-1986. Similarly,
           with respect to Arbitration Application No. 28/2003 relating
           to the work order dated 3-5-1985, the respondent has
           stated that final bill was handed over and became due on
           10-8-1989. This has not been disputed by the appellant.
           Hence the limitation period ended on 10-8-1992. Since
           the appellant served notice for appointment of arbitrator
           in 2002, and requested the appointment of an arbitrator
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          before a court only by the end of 2003, his claim is clearly
          barred by limitation.”
                                                   (emphasis supplied)
72. In Bharat Sanchar Nigam Limited (supra), this Court while
    observing that although the arbitration petition was not barred by
    limitation, yet the cause of action for the underlying claims having
    arisen much earlier, the claims were clearly barred by limitation on
    the day notice for arbitration was invoked. Relevant paragraphs are
    extracted hereinbelow:
          “48. Applying the law to the facts of the present case, it
          is clear that this is a case where the claims are ex facie
          time-barred by over 5½ years, since Nortel did not take
          any action whatsoever after the rejection of its claim by
          BSNL on 4-8-2014. The notice of arbitration was invoked
          on 29-4-2020. There is not even an averment either in the
          notice of arbitration, or the petition filed under Section 11, or
          before this Court, of any intervening facts which may have
          occurred, which would extend the period of limitation falling
          within Sections 5 to 20 of the Limitation Act. Unless, there
          is a pleaded case specifically adverting to the applicable
          section, and how it extends the limitation from the date
          on which the cause of action originally arose, there can
          be no basis to save the time of limitation.
          49. The present case is a case of deadwood/no subsisting
          dispute since the cause of action arose on 4-8-2014, when
          the claims made by Nortel were rejected by BSNL. The
          respondent has not stated any event which would extend
          the period of limitation, which commenced as per Article
          55 of the Schedule of the Limitation Act (which provides
          the limitation for cases pertaining to breach of contract)
          immediately after the rejection of the final bill by making
          deductions.
          50. In the notice invoking arbitration dated 29-4-2020, it
          has been averred that:
               “Various communications have been exchanged
               between the petitioner and the respondents ever
               since and a dispute has arisen between the petitioner
[2024] 3 S.C.R.                                                            115

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


                and the respondents, regarding non-payment of the
                amounts due under the tender document.”
           51. The period of limitation for issuing notice of arbitration
           would not get extended by mere exchange of letters, [S.S.
           Rathore v. State of M.P., (1989) 4 SCC 582 : 1990 SCC
           (L&S) 50; Union of India v. Har Dayal, (2010) 1 SCC 394;
           CLP (India) (P) Ltd. v. Gujarat Urja Vikas Nigam Ltd.,
           (2020) 5 SCC 185] or mere settlement discussions, where
           a final bill is rejected by making deductions or otherwise.
           Sections 5 to 20 of the Limitation Act do not exclude the
           time taken on account of settlement discussions. Section
           9 of the Limitation Act makes it clear that:“where once the
           time has begun to run, no subsequent disability or inability
           to institute a suit or make an application stops it.” There
           must be a clear notice invoking arbitration setting out the
           “particular dispute” [ Section 21 of the Arbitration and
           Conciliation Act, 1996.] (including claims/amounts) which
           must be received by the other party within a period of 3
           years from the rejection of a final bill, failing which, the
           time bar would prevail.
           52. In the present case, the notice invoking arbitration was
           issued 5½ years after rejection of the claims on 4-8-2014.
           Consequently, the notice invoking arbitration is ex facie
           time-barred, and the disputes between the parties cannot
           be referred to arbitration in the facts of this case.”
                                                  (emphasis supplied)
73. This Court, in M/s B and T AG (supra), to which two of us, the Chief
    Justice, Dr. D.Y. Chandrachud and Justice J.B. Pardiwala, were
    members of the Bench, had the occasion to ascertain in the facts
    of the said case whether an application for appointment of arbitrator
    under Section 11(6) of the Act, 1996 was barred by limitation. The
    facts of the said case were that disputes had arisen between the
    parties in relation to the alleged wrongful encashment of warranty
    bond by the respondent therein vide its letter dated 16.02.2016. Even
    after the amount got credited in the bank account of the respondent,
    the parties continued to engage in bilateral discussions. It was the
    case of the petitioner therein that the ‘breaking point’ was reached
    sometime in September, 2019 and not in 2016 as negotiations had
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       continued to take place between the parties. This Court rejected the
       contention of the petitioner and held that the encashment of bank
       guarantee was a positive action on part of the respondent which had
       crystallised the right of the petitioner to seek reference of the dispute
       to arbitration and mere writing of letters would not extend the cause
       of action. It was held that the notice for invoking arbitration having
       been issued almost six years after the cause of action for raising the
       claims had arisen, the claims were ex-facie dead and time-barred
       and hence dismissed the application. Relevant extracts from the
       judgment are as follows:
            “65. On a conspectus of all the aforesaid decisions what
            is discernible is that there is a fine distinction between the
            plea that the claims raised are barred by limitation and the
            plea that the application for appointment of an arbitrator
            is barred by limitation.
                  xxx				xxx				xxx
            76. At the cost of repetition, we state that when the bank
            guarantee came to be encashed in the year 2016 and
            the requisite amount stood transferred to the Government
            account that was the end of the matter. This “Breaking
            Point” should be treated as the date at which the cause
            of action arose for the purpose of limitation.
            77. Negotiations may continue even for a period of ten
            years or twenty years after the cause of action had arisen.
            Mere negotiations will not postpone the “cause of action” for
            the purpose of limitation. The Legislature has prescribed a
            limit of three years for the enforcement of a claim and this
            statutory time period cannot be defeated on the ground
            that the parties were negotiating.
                  xxx				xxx				xxx
            80. The case on hand is clearly and undoubtedly, one of
            a hopelessly barred claim, as the petitioner by its conduct
            slept over its right for more than five years. Statutory
            arbitrations stand apart.”
                                                    (emphasis supplied)
74. The learned senior counsel appearing for the respondent has strongly
    relied on the judgment in M/s B and T AG (supra) to argue that
[2024] 3 S.C.R.                                                           117

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


     the facts of the present case are squarely covered by the dicta laid
     down in the said judgment. However, we are of the view that the
     said judgment is of no avail to the respondent.
75. The respondent, relying upon the legal notice dated 26.08.2021
    issued by the petitioner, submitted that the cause of action arose on
    01.11.2017. The relevant part of the said notice is extracted here:
           “10. Our client is entitled to receive 90% of the amount
           certified by the Embassy in Kabul. While reserving our rights
           without prejudice and subject to settlement of accounts
           illegally withheld, this notice is issued calling upon you to
           pay Rs. 73,53,000/- with interest compounded monthly
           @18% w.e.f. 1st November 2017 within 15 days of from the
           receipt of this notice, under intimation to us, failing which
           our client has given instructions to file appropriate legal
           proceedings before competent courts in India including
           a suit for settlement of accounts for recovery of money
           and also by way of damages or otherwise for, breach of
           trust, breach of contract. In default, Aptech will be fully
           responsible for all costs, risks, responsibilities, expenses
           and consequences thereof.”
76. From the email communications placed on record, it appears that
    due to the pre-existing disputes between the parties in relation to
    the franchise agreements, the respondent sent a demand notice to
    the petitioner seeking payment of royalty and renewal fees from the
    petitioner. It appears that in reply to the said notice dated 23.03.2018,
    the petitioner raised the issue of payment of dues relating to the
    ICCR project. Some more emails were exchanged between the
    parties on the issue however it can be seen that vide email dated
    28.03.2018, the respondent clearly showed unwillingness to continue
    further discussions regarding payments related to the ICCR project.
    Thus, it can be said that the rights of the petitioner to bring a claim
    against the respondent were crystallised on 28.03.2018 and hence
    the cause of action for invocation of arbitration can also said to
    have arisen on this date. This position has also been admitted in
    the Written Submission dated 05.02.2024 wherein the petitioner has
    submitted as follows:
           “4. The limitation for claiming the due amount would expire
           on 27.03.2021….”
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       b.   When does the Cause of Action arise?
77. We are not impressed with the submission canvassed on behalf of
    the respondent that the cause of action for raising the claims arose
    on 01.11.2017 and thus the limitation period for invoking arbitration
    should commence from the said date. The petitioner has alleged that
    the respondent received the payment for the course from the ICCR on
    03.10.2017. However, the perusal of the communication exchanged
    between the parties indicates that it is only on 28.03.2018 that the
    right of the petitioner to bring a claim against the respondent could
    be said to have been crystallised. The position of law is settled that
    mere failure to pay may not give rise to a cause of action. However,
    once the applicant has asserted its claim and the respondent has
    either denied such claim or failed to reply to it, the cause of action
    will arise after such denial or failure.
78. In M/s B and T AG (supra) three principles of law came to be
    enunciated by this Court regarding the manner in which the point in
    time when the cause of action arose may be determined. First, that
    the right to receive the payment ordinarily begins upon completion
    of the work. Secondly, a dispute arises only when there is a claim by
    one side and its denial/repudiation by the other and thirdly, the accrual
    of cause of action cannot be indefinitely postponed by repeatedly
    writing letters or sending reminders. It was further emphasised by
    this Court that it was important to find out the “breaking point” at
    which any reasonable party would have abandoned the efforts at
    arriving at a settlement and contemplated referral of the dispute to
    arbitration. Such breaking point would then become the date on which
    the cause of action could be said to have commenced.
79. This Court in Major (Retd.) Inder Singh Rekhi v. Delhi Development
    Authority reported in (1988) 2 SCC 338 held as follows:
            “4. Therefore, in order to be entitled to order of reference
            under Section 20, it is necessary that there should be an
            arbitration agreement and secondly, difference must arise
            to which this agreement applied. In this case, there is no
            dispute that there was an arbitration agreement. There has
            been an assertion of claim by the appellant and silence
            as well as refusal in respect of the same by respondent.
            Therefore, a dispute has arisen regarding non-payment
            of the alleged dues of the appellant. The question is for
[2024] 3 S.C.R.                                                          119

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           the present case when did such dispute arise. The High
           Court proceeded on the basis that the work was completed
           in 1980 and therefore, the appellant became entitled
           to the payment from that date and the cause of action
           under Article 137 arose from that date. But in order to be
           entitled to ask for a reference under Section 20 of the Act
           there must not only be an entitlement to money but there
           must be a difference or dispute must arise. It is true that
           on completion of the work a right to get payment would
           normally arise but where the final bills as in this case
           have not been prepared as appears from the record and
           when the assertion of the claim was made on February
           28, 1983 and there was non-payment, the cause of action
           arose from that date, that is to say, February 28, 1983. It
           is also true that a party cannot postpone the accrual of
           cause of action by writing reminders or sending reminders
           but where the bill had not been finally prepared, the claim
           made by a claimant is the accrual of the cause of action.
           A dispute arises where there is a claim and a denial
           and repudiation of the claim. The existence of dispute is
           essential for appointment of an arbitrator under Section
           8 or a reference under Section 20 of the Act. See Law of
           Arbitration by R.S. Bachawat, first edition, page 354. There
           should be dispute and there can only be a dispute when a
           claim is asserted by one party and denied by the other on
           whatever grounds. Mere failure or inaction to pay does not
           lead to the inference of the existence of dispute. Dispute
           entails a positive element and assertion of denying, not
           merely inaction to accede to a claim or a request. Whether
           in a particular case a dispute has arisen or not has to be
           found out from the facts and circumstances of the case.”
                                                 (emphasis supplied)
80. In Geo Miller (supra), this Court held thus:
           “28. Having perused through the relevant precedents, we
           agree that on a certain set of facts and circumstances, the
           period during which the parties were bona fide negotiating
           towards an amicable settlement may be excluded for the
           purpose of computing the period of limitation for reference
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           to arbitration under the 1996 Act. However, in such cases
           the entire negotiation history between the parties must be
           specifically pleaded and placed on the record. The Court
           upon careful consideration of such history must find out
           what was the “breaking point” at which any reasonable
           party would have abandoned efforts at arriving at a
           settlement and contemplated referral of the dispute for
           arbitration. This “breaking point” would then be treated
           as the date on which the cause of action arises, for the
           purpose of limitation. The threshold for determining when
           such a point arises will be lower in the case of commercial
           disputes, where the party’s primary interest is in securing
           the payment due to them, than in family disputes where
           it may be said that the parties have a greater stake in
           settling the dispute amicably, and therefore delaying formal
           adjudication of the claim.
           29. Moreover, in a commercial dispute, while mere failure
           to pay may not give rise to a cause of action, once the
           applicant has asserted their claim and the respondent fails
           to respond to such claim, such failure will be treated as a
           denial of the applicant’s claim giving rise to a dispute, and
           therefore the cause of action for reference to arbitration. It
           does not lie to the applicant to plead that it waited for an
           unreasonably long period to refer the dispute to arbitration
           merely on account of the respondent’s failure to settle their
           claim and because they were writing representations and
           reminders to the respondent in the meanwhile.”
                                                  (emphasis supplied)
81. The petitioner completed the course sometime in April and a letter to this
    effect was issued on 30.07.2017 by the EOI, Kabul. Allegedly, the ICCR
    made payment to the respondent on 03.10.2017. However, the right
    of the petitioner to raise the claim could only be said to have accrued
    after the petitioner made a positive assertion in March, 2018 which
    was denied by the respondent vide email dated 28.03.2018. Another
    reminder through email was given by the petitioner on 29.12.2018,
    however, mere giving reminders and sending of letters would not
    extend the cause of action any further from 28.03.2018 on which date
    the rights of the petitioner could be said to have been crystallised.
[2024] 3 S.C.R.                                                            121

                  M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


82. Thus, in ordinary circumstances, the limitation period available
    to the petitioner for raising a claim would have come to an end
    after an expiry of three years, that is, on 27.03.2021. However,
    in March 2020, the entire world was taken under the grip of the
    deadly Covid-19 pandemic bringing everyday life and commercial
    activity to a complete halt across the globe. Taking cognisance
    of this unfortunate turn of events, this Court vide order dated
    23.03.2020 passed in Suo Motu Civil Writ Petition No. 03/2020
    directed the period commencing from 15.03.2020 to be excluded
    for the purposes of computation of limitation. The said extension of
    limitation was extended from time to time by this Court in view of
    the continuing pandemic. As a result, the period from 15.03.2020
    to 28.02.2022 was finally determined to be excluded for the
    computation of limitation. It was provided that the balance period
    of limitation as available on 15.03.2020 would become available
    from 01.03.2022. Operative part of the order dated 10.01.2022 is
    extracted hereinbelow:
           “5. Taking into consideration the arguments advanced by
           learned counsel and the impact of the surge of the virus
           on public health and adversities faced by litigants in the
           prevailing conditions, we deem it appropriate to dispose
           of the M.A. No. 21 of 2022 with the following directions:
           I.     The order dated 23.03.2020 is restored and in
                  continuation of the subsequent orders dated
                  08.03.2021, 27.04.2021 and 23.09.2021, it is directed
                  that the period from 15.03.2020 till 28.02.2022 shall
                  stand excluded for the purposes of limitation as may
                  be prescribed under any general or special laws in
                  respect of all judicial or quasi judicial proceedings.
           II.    Consequently, the balance period of limitation
                  remaining as on 03.10.2021, if any, shall become
                  available with effect from 01.03.2022.
           III.   In cases where the limitation would have expired
                  during the period between 15.03.2020 till 28.02.2022,
                  notwithstanding the actual balance period of limitation
                  remaining, all persons shall have a limitation period
                  of 90 days from 01.03.2022. In the event the actual
                  balance period of limitation remaining, with effect
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               from 01.03.2022 is greater than 90 days, that longer
               period shall apply.
         IV.   It is further clarified that the period from 15.03.2020 till
               28.02.2022 shall also stand excluded in computing the
               periods prescribed under Sections 23 (4) and 29A of
               the Arbitration and Conciliation Act, 1996, Section 12A
               of the Commercial Courts Act, 2015 and provisos (b)
               and (c) of Section 138 of the Negotiable Instruments
               Act, 1881 and any other laws, which prescribe
               period(s) of limitation for instituting proceedings, outer
               limits (within which the court or tribunal can condone
               delay) and termination of proceedings.”
83. The operation and effect of the aforesaid order was considered and
    explained by a two-Judge Bench of this Court in Prakash Corporates
    v. Dee Vee Projects Ltd., reported in (2022) 5 SCC 112 as follows:
         “28. As regards the operation and effect of the orders
         passed by this Court in SMWP No. 3 of 2020, noticeable
         it is that even though in the initial order dated 23-3-2020
         [Cognizance for Extension of Limitation, In re, (2020) 19
         SCC 10 : (2021) 3 SCC (Cri) 801], this Court provided that
         the period of limitation in all the proceedings, irrespective
         of that prescribed under general or special laws, whether
         condonable or not, shall stand extended w.e.f. 15-3-2020
         but, while concluding the matter on 23-9-2021 [Cognizance
         for Extension of Limitation, In re, (2021) 18 SCC 250 : 2021
         SCC OnLine SC 947], this Court specifically provided for
         exclusion of the period from 15-3-2020 till 2-10-2021. A
         look at the scheme of the Limitation Act, 1963 makes it
         clear that while extension of prescribed period in relation
         to an appeal or certain applications has been envisaged
         under Section 5, the exclusion of time has been provided
         in the provisions like Sections 12 to 15 thereof. When
         a particular period is to be excluded in relation to any
         suit or proceeding, essentially the reason is that such
         a period is accepted by law to be the one not referable
         to any indolence on the part of the litigant, but being
         relatable to either the force of circumstances or other
         requirements of law (like that of mandatory two months’
[2024] 3 S.C.R.                                                             123

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           notice for a suit against the Government [Vide Section 15
           of the Limitation Act, 1963.]). The excluded period, as a
           necessary consequence, results in enlargement of time,
           over and above the period prescribed.”
                                                   (emphasis supplied)
84. The effect of the above-referred order of this Court in the facts of
    the present case is that the balance limitation left on 15.03.2020
    would become available w.e.f. 01.03.2022. The balance period of
    limitation remaining on 15.03.2020 can be calculated by computing
    the number of days between 15.03.2020 and 27.03.2021, which
    is the day when the limitation period would have come to an end
    under ordinary circumstances. The balance period thus comes to 1
    year 13 days. This period of 1 year 13 days becomes available to
    the petitioner from 01.03.2022, thereby meaning that the limitation
    period available to the petitioner for invoking arbitration proceedings
    would have come to an end on 13.03.2023.
     c.    When is Arbitration deemed to have commenced?
85. Section 21 of the Act, 1996 provides that the arbitral proceedings in
    relation to a dispute commence when a notice invoking arbitration
    is sent by the claimant to the other party.
           “21. Commencement of arbitral proceedings.—Unless
           otherwise agreed by the parties, the arbitral proceedings
           in respect of a particular dispute commence on the date on
           which a request for that dispute to be referred to arbitration
           is received by the respondent.”
86. In Milkfood Ltd. v. GMC Ice Cream (P) Ltd. reported in (2004) 7
    SCC 288, it was observed thus:
           “26. The commencement of an arbitration proceeding for
           the purpose of applicability of the provisions of the Indian
           Limitation Act is of great significance. Even Section 43(1)
           of the 1996 Act provides that the Limitation Act, 1963 shall
           apply to the arbitration as it applies to proceedings in court.
           Sub-section (2) thereof provides that for the purpose of the
           said section and the Limitation Act, 1963, an arbitration
           shall be deemed to have commenced on the date referred
           to in Section 21.
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         27. Article 21 of the Model Law which was modelled on
         Article 3 of the UNCITRAL Arbitration Rules had been
         adopted for the purpose of drafting Section 21 of the
         1996 Act. Section 3 of the 1996 Act provides for as to
         when a request can be said to have been received by the
         respondent. Thus, whether for the purpose of applying the
         provisions of Chapter II of the 1940 Act or for the purpose
         of Section 21 of the 1996 Act, what is necessary is to
         issue/serve a request/notice to the respondent indicating
         that the claimant seeks arbitration of the dispute.
              xxx				xxx				xxx
         29. For the purpose of the Limitation Act an arbitration
         is deemed to have commenced when one party to the
         arbitration agreement serves on the other a notice requiring
         the appointment of an arbitrator. This indeed is relatable
         to the other purposes also, as, for example, see Section
         29(2) of (English) Arbitration Act, 1950.
              xxx				xxx				xxx
         49. Section 21 of the 1996 Act, as noticed hereinbefore,
         provides as to when the arbitral proceedings would be
         deemed to have commenced. Section 21 although may be
         construed to be laying down a provision for the purpose
         of the said Act but the same must be given its full effect
         having regard to the fact that the repeal and saving clause
         is also contained therein. Section 21 of the Act must,
         therefore, be construed having regard to Section 85(2)(a)
         of the 1996 Act. Once it is so construed, indisputably the
         service of notice and/or issuance of request for appointment
         of an arbitrator in terms of the arbitration agreement must
         be held to be determinative of the commencement of the
         arbitral proceeding.”
                                               (emphasis supplied)
87. Similarly, in Bharat Sanchar Nigam Limited (supra), it was held
    by this Court thus:
         “51. The period of limitation for issuing notice of
         arbitration would not get extended by mere exchange
[2024] 3 S.C.R.                                                           125

                M/S Arif Azim Co. Ltd. v. M/S Aptech Ltd.


           of letters, [S.S. Rathore v. State of M.P., (1989) 4 SCC
           582 : 1990 SCC (L&S) 50; Union of India v. Har Dayal,
           (2010) 1 SCC 394; CLP (India) (P) Ltd. v. Gujarat
           Urja Vikas Nigam Ltd., (2020) 5 SCC 185] or mere
           settlement discussions, where a final bill is rejected by
           making deductions or otherwise. Sections 5 to 20 of the
           Limitation Act do not exclude the time taken on account
           of settlement discussions. Section 9 of the Limitation
           Act makes it clear that:“where once the time has begun
           to run, no subsequent disability or inability to institute a
           suit or make an application stops it.” There must be a
           clear notice invoking arbitration setting out the “particular
           dispute” [ Section 21 of the Arbitration and Conciliation
           Act, 1996.] (including claims/amounts) which must be
           received by the other party within a period of 3 years
           from the rejection of a final bill, failing which, the time
           bar would prevail.”
                                                  (emphasis supplied)
88. In the present case, the notice invoking arbitration was received by
    the respondent on 29.11.2022, which is within the three-year period
    from the date on which the cause of action for the claim had arisen.
    Thus, it cannot be said that the claims sought to be raised by the
    petitioner are ex-facie time-barred or dead claims on the date of the
    commencement of arbitration.
89. Thus, from an exhaustive analysis of the position of law on the issues,
    we are of the view that while considering the issue of limitation in
    relation to a petition under Section 11(6) of the Act, 1996, the courts
    should satisfy themselves on two aspects by employing a two-pronged
    test – first, whether the petition under Section 11(6) of the Act, 1996
    is barred by limitation; and secondly, whether the claims sought to be
    arbitrated are ex-facie dead claims and are thus barred by limitation
    on the date of commencement of arbitration proceedings. If either
    of these issues are answered against the party seeking referral of
    disputes to arbitration, the court may refuse to appoint an arbitral
    tribunal.
     E.    CONCLUSION
90. The present arbitration petition having been filed within a period
    of three years from the date when the respondent failed to comply
126                                                          [2024] 3 S.C.R.

                       Digital Supreme Court Reports


       with the notice of invocation of arbitration issued by the petitioner
       is not hit by limitation.
91. The notice for invocation of arbitration having been issued by the
    petitioner within a period of three years from the date of accrual of
    cause of action, the claims cannot be said to be ex-facie dead or time-
    barred on the date of commencement of the arbitration proceedings.
92. In view of the aforesaid, the present petition is allowed. We appoint
    Shri Justice Sanjay Kishan Kaul, Former Judge of the Supreme
    Court of India, to act as the sole arbitrator. The fees of the arbitrator
    including other modalities shall be fixed in consultation with the parties.
93. All other rights and contentions are kept open for the parties to raise
    before the Arbitrator.
94. Before we part with the matter, we would like to mention that this
    Court while dealing with similar issues in many other matters has
    observed that the applicability of Section 137 to applications under
    Section 11(6) of the Act, 1996 is a result of legislative vacuum as
    there is no statutory prescription regarding the time limit. We would
    again like to reiterate that the period of three years is an unduly
    long period for filing an application under Section 11 of the Act, 1996
    and goes against the very spirit of the Act, 1996 which provides for
    expeditious resolution of commercial disputes within a time-bound
    manner. Various amendments to the Act, 1996 have been made over
    the years so as to ensure that arbitration proceedings are conducted
    and concluded expeditiously. We are of the considered opinion that
    the Parliament should consider bringing an amendment to the Act,
    1996 prescribing a specific period of limitation within which a party
    may move the court for making an application for appointment of
    arbitrators under Section 11 of the Act, 1996. The Petition stands
    disposed of in the aforesaid terms.
95. Pending application(s), if any, shall stand disposed of.


       Headnotes prepared by: Divya Pandey                  Result of the case:
                                                               Petition allowed.


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